Connect Helpjuice to Elastic Security

Both apps 32Helpjuice 22Elastic Security 10

• Trigger
  New Article

  Triggers when a new knowledge base article is published.

• Trigger
  New Category

  Triggers when a new knowledge base category is created.

• Trigger
  New User

  Triggers when a new Helpjuice user is created.

• Action
  Create Article

  Creates a knowledge base article in a category, as a draft unless published is set.

• Action
  Create Category

  Creates a knowledge base category, optionally nested under a parent category.

• Action
  Create Group

  Creates a Helpjuice user group.

• Action
  Create User

  Creates a Helpjuice user with a role, optionally adding them to groups.

• Action
  Delete Article

  Deletes a knowledge base article.

• Action
  Delete Category

  Deletes a knowledge base category.

• Action
  Delete Group

  Deletes a Helpjuice user group.

• Action
  Delete User

  Deletes a Helpjuice user.

• Action
  Find Articles

  Finds knowledge base articles, optionally filtered by category, publish status or update date.

• Action
  Find Users

  Finds Helpjuice users by email, name or role.

• Action
  Get Article

  Returns one knowledge base article by its ID, including its body, visibility and publish status.

• Action
  Get Category

  Returns one knowledge base category with its published and draft articles.

• Action
  Get Group

  Returns one Helpjuice user group and its members.

• Action
  Get User

  Returns one Helpjuice user by ID.

• Action
  List Categories

  Returns the knowledge base's categories, optionally for one language.

• Action
  Search Knowledge Base

  Searches the knowledge base and returns matching articles with short answer samples.

• Action
  Update Article

  Updates an existing knowledge base article's title, body, visibility or publish status.

• Action
  Update Category

  Updates a knowledge base category's name, description, parent or accessibility.

• Action
  Update User

  Updates a Helpjuice user's name, email or role.

• Action
  Add case comment

  Adds a user comment, or attaches an alert, to an existing Elastic Security case and returns the updated case.

• Action
  Add detection rule

  Creates a detection rule in Elastic Security (custom query, EQL, ES|QL, threshold, indicator match, new terms, saved query or machine learning).

• Action
  Add exception list item

  Creates an exception item in an existing Elastic Security exception list, so matching events stop producing detection alerts.

• Action
  Delete detection rule

  Deletes a detection rule, identified by its internal id or its stable rule ID, and returns the deleted rule.

• Action
  Find cases

  Searches cases by text in their title or description, optionally narrowed by status, severity, tags, owner, assignee, reporter, category or creation date.

• Action
  Find detection rules

  Finds detection rules in Elastic Security matching a filter, such as by name, tag or enabled state.

• Action
  Get detection rule

  Returns a detection rule's full details, looked up by its internal id or its stable rule_id.

• Action
  Get exception list item

  Returns one exception list item, looked up by its id or its human-readable item ID.

• Action
  Update case

  Updates an existing case's title, description, status, severity, tags, assignees and other fields.

• Action
  Update detection rule

  Updates selected settings of an existing detection rule, leaving any setting you leave blank unchanged. Returns the updated rule.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.