--- title: "Connect HelpDesk and Zoho Recruit - APIANT.ai" description: "When \"New Message in a Ticket\" fires in HelpDesk, your agent runs \"Create Record\" in Zoho Recruit." canonical: "https://apiant.ai/connect/helpdesk-to-zoho-recruit" --- # Connect HelpDesk and Zoho Recruit When **New Message in a Ticket** fires in [HelpDesk](https://apiant.ai/connections/helpdesk), your agent runs **Create Record** in [Zoho Recruit](https://apiant.ai/connections/zoho-recruit), or **New Record** in Zoho Recruit to **Add Followers to Ticket** in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running. HelpDesk **2** triggers HelpDesk **20** actions Zoho Recruit **2** triggers Zoho Recruit **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpDesk and Zoho Recruit to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpDesk and Zoho Recruit can do together ### From HelpDesk to Zoho Recruit - When **New Message in a Ticket** in HelpDesk then **Create Record** in Zoho Recruit - When **New Ticket** in HelpDesk then **Create/Update Record** in Zoho Recruit ### From Zoho Recruit to HelpDesk - When **New Record** in Zoho Recruit then **Add Followers to Ticket** in HelpDesk - When **Updated Record** in Zoho Recruit then **Add Tags to Ticket** in HelpDesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpDesk and Zoho Recruit ## Triggers and actions 4 triggers · 30 actions - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** - Trigger **New Record** Triggers when a new record is created in the chosen Zoho Recruit module, such as Candidates or Job Openings. - Trigger **Updated Record** Triggers when a record in the chosen Zoho Recruit module (Candidates, Job Openings, Clients, etc.) is updated. - Action **Add attachment** Attaches a file or a link to a Zoho Recruit record, such as a resume or offer letter on a candidate. - Action **Add note** Adds a note to a Zoho Recruit record such as a candidate, job opening, client or contact. - Action **Associate candidates with job opening** Associates one or more candidates with one or more job openings in Zoho Recruit. - Action **Create Record** Creates a new record (candidate, job opening, client, contact, interview and more) in the Zoho Recruit module you choose. - Action **Create/Update Record** Creates a record in a Zoho Recruit module, or updates the existing one when a record with the same duplicate-check field values (such as a candidate's email) already exists. - Action **Delete record** Deletes one or more records (up to 100) from a Zoho Recruit module such as Candidates or Job Openings. - Action **List records** Returns a list of records from a Zoho Recruit module such as Candidates, Job Openings or Clients, optionally filtered by custom view or territory and sorted by a field. - Action **Search Record** Searches a Zoho Recruit module (Candidates, Job Openings, Clients, etc.) for records matching criteria, an email, a phone number, or a word, and returns the matching records. - Action **Update Record** Updates an existing record in a Zoho Recruit module, such as a candidate, job opening, client or contact, with the field values you supply. - Action **Update Record Status** Changes the status of one or more Zoho Recruit candidates, applications or job openings, with an optional comment. ## Each app on its own - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) - [ **Zoho Recruit** The all-in-one applicant tracking system for the modern recruiter. Share your job openings with the world!](https://apiant.ai/connections/zoho-recruit) Reviews ## What our customers say ## More from HelpDesk - [ **HelpDesk to Geocode.xyz** Geocode.xyz is a worldwide geocoding service.](https://apiant.ai/connect/helpdesk-to-geocode-xyz) - [ **HelpDesk to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/helpdesk-to-linkedin) - [ **HelpDesk to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/helpdesk-to-facebook) - [ **HelpDesk to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/helpdesk-to-anthropic) - [ **HelpDesk to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/helpdesk-to-supabase) - [ **HelpDesk to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/helpdesk-to-elevenlabs) ## More into Zoho Recruit - [ **HubSpot to Zoho Recruit** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-recruit) - [ **Salesforce to Zoho Recruit** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-recruit) - [ **Slack to Zoho Recruit** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-recruit) - [ **Google Sheets to Zoho Recruit** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-recruit) - [ **Gmail to Zoho Recruit** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-recruit) - [ **Google Calendar to Zoho Recruit** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-recruit) Questions ## HelpDesk and Zoho Recruit, answered ### ### What can start an automation from HelpDesk? Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Recruit when something happens in HelpDesk? Any of Zoho Recruit's 10 actions, including Create Record, Create/Update Record, Update Record and Update Record Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Recruit to HelpDesk? Yes. When something happens in Zoho Recruit, your agent can act in HelpDesk too. This page covers both directions: Zoho Recruit's triggers and HelpDesk's actions are listed here as well. ### ### Do I have to build a connector for HelpDesk or Zoho Recruit? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpDesk and Zoho Recruit without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.