Integration
Connect HelpDesk and Wrike
When New Message in a Ticket fires in HelpDesk, your agent runs Create Task in Wrike, or New Comment in Wrike to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Wrike to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Wrike can do together
From HelpDesk to Wrike
When New Message in a Ticket in HelpDesk
then Create Task in Wrike
From Wrike to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Wrike
Triggers and actions 5 triggers ยท 45 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- New Comment
Trigger when a comment is created.
- New Folder
Triggered when a new folder or project is created. Polling.
- New Task
Triggered when a new task is created. Polling.
- Add attachment
Uploads a file as a new attachment on a Wrike task.
- Add dependency
Create a dependency between tasks.
- Add space
Create a space.
- Create Comment
Adds a comment to a task.
- Create Folder
Creates a new folder or project under a parent folder.
- Create Task
Creates a new task in a folder.
- Delete Comment
Delete a comment.
- Delete Folder
Deletes a folder or project by ID.
- Delete Task
Deletes a task by ID.
- Get Contact
Get a contact by id.
- Get Current User
Retrieves the authenticated account user info.
- Get Folder
Retrieves a single folder or project by ID.
- Get Task
Retrieves a single task by ID.
- List Attachments
List attachments of a task or folder.
- List Comments
Lists comments on a task.
- List Contacts
Lists all contacts (users) in the account.
- List Custom Fields
List custom fields.
- List Dependencies
Returns the dependencies (predecessor/successor links, relation type, lag time) of a task.
- List Folders
Lists all folders and projects in the account.
- List Spaces
List spaces.
- List Tasks
Lists tasks in the account, optionally filtered.
- Update Comment
Update a comment.
- Update Contact
Update a contact.
- Update Folder
Update a folder or project.
- Update Task
Updates an existing task.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from HelpDesk
HelpDesk to Geocode.xyzGeocode.xyz is a worldwide geocoding service.
HelpDesk to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
HelpDesk to FacebookFacebook is a social media and advertising platform used by individuals and businesses to connect, share...
HelpDesk to AnthropicAnthropic builds Claude, a family of large language models.
HelpDesk to SupabaseSupabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...
HelpDesk to ElevenLabsElevenLabs is an AI audio research and deployment company.
More into Wrike
Mailchimp to WrikeMailchimp marketing automation and email platform.
ActiveCampaign to WrikeActiveCampaign is a marketing automation, email marketing, and CRM platform.
Freshdesk to WrikeFreshdesk is a cloud-based customer support and helpdesk platform.
PagerDuty to WrikePagerDuty is an incident management and on-call alerting platform.
Formstack to WrikeFormstack is an online form builder and workplace productivity platform.
HubSpot to WrikeHubSpot is your all-in-one stop for all of your marketing software needs.
Questions
HelpDesk and Wrike, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Wrike when something happens in HelpDesk?
Any of Wrike's 25 actions, including Create Comment, Create Folder, Create Task and Update Comment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Wrike to HelpDesk?
Yes. When something happens in Wrike, your agent can act in HelpDesk too. This page covers both directions: Wrike's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Wrike?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Wrike without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.