Integration
Connect HelpDesk and WordPress.com
When New Message in a Ticket fires in HelpDesk, your agent runs Create Comment in WordPress.com, or New Comment in WordPress.com to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and WordPress.com to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and WordPress.com can do together
From HelpDesk to WordPress.com
When New Message in a Ticket in HelpDesk
then Create Comment in WordPress.com
From WordPress.com to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and WordPress.com
Triggers and actions 4 triggers · 41 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- New Comment
Triggers when a new approved comment is added to a post on your site.
- New Post
Triggers when a new post is published on your site.
- Add media
Uploads one or more files to a WordPress.com site's media library from public URLs and returns the new media items.
- Create Category
Create a new category on a WordPress.com site.
- Create Comment
Create a new comment on a post on a WordPress.com site.
- Create Page
Create a new page on a WordPress.com site (a post with type=page).
- Create Post
Create a new post on a WordPress.com site. Status can be publish, draft, private, pending, or future.
- Create Tag
Create a new tag on a WordPress.com site.
- Delete category
Deletes a category from a WordPress.com site by its slug.
- Delete comment
Deletes a comment on a WordPress.com site. The first delete moves it to the trash; deleting a trashed comment removes it permanently.
- Delete Post
Delete (trash) a post on a WordPress.com site by post ID.
- Delete tag
Deletes a tag from a WordPress.com site by its slug.
- Get comment
Returns a single comment on a WordPress.com site, including its author, post, content and status.
- Get Post
Retrieve a single post on a WordPress.com site by post ID.
- Get Site Info
Retrieve information about a WordPress.com site.
- List categories
Returns the categories on a WordPress.com site, optionally filtered by a search term and sorted by name or post count.
- List Comments
List comments on a post on a WordPress.com site.
- List media
Returns the items in a WordPress.com site's media library, optionally filtered by search text, file type, attached post or upload date.
- List Posts
List posts on a WordPress.com site, optionally filtered by status, search term, or number to return.
- List tags
Returns the tags on a WordPress.com site, optionally filtered by a search term.
- List users
Returns the users of a WordPress.com site, optionally filtered by search text, role or capability.
- Update comment
Edits an existing comment on a WordPress.com site — its text, author details, date or moderation status — and returns the updated comment.
- Update Post
Update an existing post on a WordPress.com site by post ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and WordPress.com, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in WordPress.com when something happens in HelpDesk?
Any of WordPress.com's 21 actions, including Create Category, Create Comment, Create Page and Create Post. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WordPress.com to HelpDesk?
Yes. When something happens in WordPress.com, your agent can act in HelpDesk too. This page covers both directions: WordPress.com's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or WordPress.com?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.