Connect HelpDesk to Wicked Reports

Both apps 38HelpDesk 22Wicked Reports 16

• Trigger
  New Message in a Ticket
• Trigger
  New Ticket
• Action
  Add Canned Response

  Create a new canned response.

• Action
  Add Followers to Ticket
• Action
  Add Tags to Ticket
• Action
  Create Ticket
• Action
  Create Upload Transaction
• Action
  Delete Canned Response

  Delete a canned response by ID.

• Action
  Delete Ticket

  Delete a ticket by ID.

• Action
  Find Tickets
• Action
  Get Agent

  Retrieve a single agent by ID.

• Action
  Get Canned Response

  Retrieve a single canned response by ID.

• Action
  Get Team

  Retrieve a single team by ID.

• Action
  Get Ticket

  Retrieve a single ticket by ID.

• Action
  List Agents

  List all agents.

• Action
  List Canned Responses

  List all canned responses.

• Action
  List Teams

  List all teams.

• Action
  Update Agent

  Update an existing agent by ID.

• Action
  Update Canned Response

  Update an existing canned response by ID.

• Action
  Update Team

  Update an existing team by ID.

• Action
  Update Ticket / Send Reply
• Action
  Upload Attachment During Transaction
• Action
  Add Marketing Cost

  Sends ad spend, clicks and conversions from an ad platform Wicked Reports does not integrate with, so cost is included in ROI reports.

• Action
  Create Contact

  Sends a contact (lead) from your CRM or email platform into Wicked Reports for attribution. Contacts already present by email are ignored.

• Action
  Create Order

  Sends an order from your cart or payment system into Wicked Reports so revenue is attributed to marketing.

• Action
  Create Order Item

  Adds a line item (product, quantity, unit price) to an order already sent to Wicked Reports.

• Action
  Create Order Payment

  Records a payment, failure or refund against an order in Wicked Reports.

• Action
  Create or Update Product

  Creates a product in Wicked Reports, or updates it if one with the same ID already exists.

• Action
  Get Export Results

  Returns one page of records (contacts, clicks or orders) for a result ID from any Request ... Export or Lookup operation, and whether more pages remain.

• Action
  Get Last Updated Date

  Returns the date your Wicked Reports reports are up to.

• Action
  List Saved Views

  Returns the report views saved in your Wicked Reports dashboard, with their IDs and names.

• Action
  Request Clicks Export

  Starts an export of clicks tied to contacts in a date range and returns a result ID; pass it to Get Export Results to read the clicks.

• Action
  Request Contact Clicks Export

  Starts an export of one contact's raw clicks and returns a result ID; pass it to Get Export Results to read the clicks.

• Action
  Request Contact Lookup

  Starts a lookup of one contact by Wicked Reports ID, your source-system ID or email, and returns a result ID; pass it to Get Export Results to read the contact.

• Action
  Request Contact Orders Export

  Starts an export of one contact's orders in a date range and returns a result ID; pass it to Get Export Results to read the orders.

• Action
  Request Contacts Export

  Starts an export of all contacts created in a date range and returns a result ID; pass it to Get Export Results to read the contacts.

• Action
  Request Orders Export

  Starts an export of orders (with attribution, products and payments) in a date range and returns a result ID; pass it to Get Export Results to read the orders.

• Action
  Track a Click

  Sends a click or conversion event you tracked yourself (lead, meeting, webinar, last click on an order, etc.) into Wicked Reports.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.