Integration
Connect HelpDesk and Ubidots
When New Message in a Ticket fires in HelpDesk, your agent runs Add event in Ubidots, or Device Is Updated in Ubidots to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Ubidots to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Ubidots can do together
From HelpDesk to Ubidots
When New Message in a Ticket in HelpDesk
then Add event in Ubidots
From Ubidots to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Ubidots
Triggers and actions 5 triggers · 35 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Device Is Updated
Triggers when a device is created or any of its fields (name, description, tags, properties, organization, status) changes.
- Event Is Triggered
Triggers when a chosen Ubidots event fires, returning the new log entry for that event.
- Variable Updated
Triggers when a variable is created or its settings (name, description, unit, tags, properties) change.
- Add device
Creates a new device in your Ubidots account.
- Add event
Creates a new Ubidots event (alert rule) with its triggers, actions and active schedule.
- Add variable
Creates a new variable on a Ubidots device.
- Create Dot
Sends a single Dot (a value with optional timestamp and context) to a variable on a device. The device and variable are created automatically if they do not exist.
- Create Multiple Dots on Same Device
Sends values to one or more variables of a Ubidots device in a single call, creating the device and variables if they do not exist.
- Delete device
Permanently deletes a device and its variables from your Ubidots account.
- Delete variable
Permanently deletes a variable and its data from Ubidots.
- Get data series
Returns time-series values for one or more variables over a time range, each with its device and variable details.
- Get device
Returns a single Ubidots device, looked up by its ID or label.
- Get device last values
Returns the most recent value of every variable on a Ubidots device.
- Get variable
Returns a single Ubidots variable, including its device, unit, tags, properties and last value.
- List devices
Returns the devices in your Ubidots account, with their labels, names, tags and activity details.
- List variables
Returns the variables in the Ubidots account, each with its device, label, name, type, unit and last value.
- Update device
Updates the specified fields of an existing Ubidots device, such as its name, label, description, tags, properties or organization, and returns the updated device.
- Update variable
Updates the specified fields of an existing Ubidots variable, such as its name, label, unit, tags or description. Returns the updated variable.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from HelpDesk
HelpDesk to Geocode.xyzGeocode.xyz is a worldwide geocoding service.
HelpDesk to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
HelpDesk to FacebookFacebook is a social media and advertising platform used by individuals and businesses to connect, share...
HelpDesk to AnthropicAnthropic builds Claude, a family of large language models.
HelpDesk to SupabaseSupabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...
HelpDesk to ElevenLabsElevenLabs is an AI audio research and deployment company.
More into Ubidots
HubSpot to UbidotsHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to UbidotsSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to UbidotsSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to UbidotsGoogle Sheets
Gmail to UbidotsGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to UbidotsGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
HelpDesk and Ubidots, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ubidots when something happens in HelpDesk?
Any of Ubidots's 15 actions, including Create Dot, Create Multiple Dots on Same Device, Update device and Update variable. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ubidots to HelpDesk?
Yes. When something happens in Ubidots, your agent can act in HelpDesk too. This page covers both directions: Ubidots's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Ubidots?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Ubidots without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.