Integration
Connect HelpDesk and Trigger
When New Message in a Ticket fires in HelpDesk, your agent runs Add task activity in Trigger, or New Company in Trigger to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Trigger to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Trigger can do together
From HelpDesk to Trigger
When New Message in a Ticket in HelpDesk
then Add task activity in Trigger
From Trigger to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Trigger
Triggers and actions 3 triggers · 32 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- New Company
Triggers when a new company is added to your Trigger account.
- Add task activity
Adds an activity (a note or a time log) to a task in Trigger.
- Create New Company
Creates a new company (client) in your Trigger account.
- Create New Project
Creates a new project under a company in Trigger.
- Create New Task
Creates a new task in a Trigger project.
- Delete task
Deletes a task in Trigger.
- Get company
Returns a single company by its ID.
- Get project
Returns a single project of a company by its ID.
- Get task
Returns a single task by its ID.
- List users
Returns all users of the connected Trigger account.
- Update company
Updates an existing company in Trigger. Only the fields you fill in are changed.
- Update project
Updates an existing project's name, description, status, due date, billing and visibility settings. Fields left blank are not changed.
- Update task
Updates an existing task in a Trigger project.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Trigger, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Trigger when something happens in HelpDesk?
Any of Trigger's 12 actions, including Create New Company, Create New Project, Create New Task and Update company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Trigger to HelpDesk?
Yes. When something happens in Trigger, your agent can act in HelpDesk too. This page covers both directions: Trigger's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Trigger?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.