Integration
Connect HelpDesk and Teamleader Focus
When New Message in a Ticket fires in HelpDesk, your agent runs Add invoice in Teamleader Focus, or New Company in Teamleader Focus to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Teamleader Focus to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Teamleader Focus can do together
From HelpDesk to Teamleader Focus
When New Message in a Ticket in HelpDesk
then Add invoice in Teamleader Focus
From Teamleader Focus to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Teamleader Focus
Triggers and actions 7 triggers · 40 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Deal Accepted
Triggers when a deal is accepted.
- Invoice Paid
Fires when a payment is registered on a Teamleader Focus invoice (vendor event invoice.paymentRegistered).
- New Company
Triggers when a new Company is added.
- New Contact
Triggers when a new contact is added.
- New Deal
Triggers when a new deal is created.
- Add invoice
Drafts a new invoice in Teamleader Focus.
- Add quotation
Creates a quotation on a Teamleader Focus deal.
- Add task
Create a task.
- Book Invoice
Books a draft Teamleader Focus invoice, giving it an invoice number and making it outstanding.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Deal
Creates a new deal.
- Find Company
Returns up to 100 companies that match the specified search term, email, VAT number, tags or other criteria.
- Find Contact
Returns up to 100 contacts that match the specified search term, email, company, tags, status or ids.
- Find deals
Returns up to 100 deals that match the specified search term and filters, including their custom field values.
- Get company
Get details for a single company in Teamleader Focus.
- Get contact
Get a contact by id.
- Get deal
Get details for a single deal.
- Get Invoice
Returns one Teamleader Focus invoice with its customer, lines, totals and status.
- Get Task
Returns one Teamleader Focus task with its title, description, due date, work type and assignee.
- Link Contact to Company
Links an existing contact to an existing company, optionally setting the contact's position and whether they are a decision maker there.
- Update company
Update an existing company in Teamleader Focus. Only the fields you fill in are changed.
- Update contact
Update a contact.
- Update deal
Update a deal.
- Win deal
Marks a Teamleader Focus deal as won.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Teamleader Focus, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Teamleader Focus when something happens in HelpDesk?
Any of Teamleader Focus's 20 actions, including Create Company, Create Contact, Create Deal and Update company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Teamleader Focus to HelpDesk?
Yes. When something happens in Teamleader Focus, your agent can act in HelpDesk too. This page covers both directions: Teamleader Focus's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Teamleader Focus?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Teamleader Focus without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.