Integration
Connect HelpDesk to Strale
When New Message in a Ticket fires in HelpDesk, your agent runs Assess web3 counterparty in Strale. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Strale to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Strale
When New Message in a Ticket in HelpDesk
then Assess web3 counterparty in Strale
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Strale
Triggers and actions 2 triggers · 32 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Assess web3 counterparty
Returns a decision-ready verdict (proceed, review, block or insufficient evidence) about an on-chain counterparty such as a wallet, contract, token, protocol, bridge or domain, with reason codes, critical flags and an audit link.
- Execute capability
Runs a Strale capability, either a specific one by its slug or the best match for a plain-language task, and returns its result.
- Find capabilities by description
Finds the Strale capabilities or solutions that best match a plain-language description of a task, ranked by confidence.
- Get capability
Returns the details of one Strale capability, including its input and output schema, pricing and data source.
- Get solution
Returns one Strale solution by its slug, including its steps, pricing, data sources and freshness.
- Get transaction
Returns the full detail of one capability transaction, including its status, output, price, provenance and audit trail.
- Get wallet balance
Returns the current prepaid wallet balance of your Strale account.
- List capabilities
Returns the full catalog of active Strale capabilities with their pricing and input schemas.
- List solutions
Returns all active Strale bundled solutions with their pricing and step counts, optionally filtered by category.
- List transactions
Returns the history of capability executions (transactions) on your Strale account, with status, price and timing.
- List wallet transactions
Returns the wallet's top-up and credit history.
- Verify transaction
Verifies a Strale transaction's integrity by recomputing its content hash and checking the recorded audit chain behind it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Strale, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Strale when something happens in HelpDesk?
Any of Strale's 12 actions, including Assess web3 counterparty, Execute capability, Find capabilities by description and Get capability. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Strale to HelpDesk?
Strale has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Strale's API documentation and adds it.
Do I have to build a connector for HelpDesk or Strale?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Strale without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.