Integration
Connect HelpDesk and SMTP.com
When New Message in a Ticket fires in HelpDesk, your agent runs Send Email in SMTP.com, or New Sending Event in SMTP.com to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and SMTP.com to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and SMTP.com can do together
From HelpDesk to SMTP.com
When New Message in a Ticket in HelpDesk
then Send Email in SMTP.com
From SMTP.com to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and SMTP.com
Triggers and actions 3 triggers · 28 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- New Sending Event
Triggers when a message sent through a channel reaches a new delivery state (accepted, delivered or failed).
- Create Channel
Creates a new sender channel with its own SMTP login and sending quota.
- Delete Channel
Deletes a sender channel from your SMTP.com account.
- Get Account Details
Returns your SMTP.com account's profile, status and usage.
- Get Channel
Returns one sender channel with its status, quota and usage.
- Get Domain
Returns one registered sending domain and whether it is enabled.
- List Channels
Returns all sender channels in your SMTP.com account.
- List Domains
Returns all sending domains registered in your SMTP.com account.
- Send Email
Sends an email to one recipient through an SMTP.com sender channel.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from HelpDesk
HelpDesk to Geocode.xyzGeocode.xyz is a worldwide geocoding service.
HelpDesk to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
HelpDesk to FacebookFacebook is a social media and advertising platform used by individuals and businesses to connect, share...
HelpDesk to AnthropicAnthropic builds Claude, a family of large language models.
HelpDesk to SupabaseSupabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...
HelpDesk to ElevenLabsElevenLabs is an AI audio research and deployment company.
More into SMTP.com
HubSpot to SMTP.comHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to SMTP.comSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to SMTP.comSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to SMTP.comGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to SMTP.comGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to SMTP.comGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
HelpDesk and SMTP.com, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SMTP.com when something happens in HelpDesk?
Any of SMTP.com's 8 actions, including Create Channel, Send Email, Get Account Details and Get Channel. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SMTP.com to HelpDesk?
Yes. When something happens in SMTP.com, your agent can act in HelpDesk too. This page covers both directions: SMTP.com's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or SMTP.com?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and SMTP.com without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.