Integration
Connect HelpDesk to Razorpay
When New Message in a Ticket fires in HelpDesk, your agent runs Add customer in Razorpay. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Razorpay to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Razorpay
When New Message in a Ticket in HelpDesk
then Add customer in Razorpay
When New Ticket in HelpDesk
then Add invoice in Razorpay
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Razorpay
Triggers and actions 2 triggers · 47 actions
Trigger
New Message in a TicketTrigger
New TicketAction
Add Canned ResponseCreate a new canned response.
Action
Add Followers to TicketAction
Add Tags to TicketAction
Create TicketAction
Create Upload TransactionAction
Delete Canned ResponseDelete a canned response by ID.
Action
Delete TicketDelete a ticket by ID.
Action
Find TicketsAction
Get AgentRetrieve a single agent by ID.
Action
Get Canned ResponseRetrieve a single canned response by ID.
Action
Get TeamRetrieve a single team by ID.
Action
Get TicketRetrieve a single ticket by ID.
Action
List AgentsList all agents.
Action
List Canned ResponsesList all canned responses.
Action
List TeamsList all teams.
Action
Update AgentUpdate an existing agent by ID.
Action
Update Canned ResponseUpdate an existing canned response by ID.
Action
Update TeamUpdate an existing team by ID.
Action
Update Ticket / Send ReplyAction
Upload Attachment During TransactionAction
Add customerCreates a customer in Razorpay with a name, contact details and optional notes.
Action
Add invoiceCreates a Razorpay invoice for an existing customer or new customer details, with the line items to bill, and returns the invoice with its payment link.
Action
Add orderCreates a Razorpay order for a given amount and currency, which a customer payment can then be made against.
Action
Add planCreates a subscription plan in Razorpay with a billing period, interval and item price.
Action
Add refundCreates a refund for a captured Razorpay payment, for the full amount or a partial amount.
Action
Add subscriptionCreates a Razorpay subscription for a plan, optionally with add-ons, an offer and customer notification details.
Action
Capture paymentCaptures an authorized payment, changing its status from authorized to captured.
Action
Get customerReturns a Razorpay customer's details by customer ID.
Action
Get invoiceReturns the full details of a Razorpay invoice by its ID, including customer details, line items, amounts and payment status.
Action
Get orderReturns the details of a Razorpay order by its ID, including amount, amount paid, status and notes.
Action
Get paymentReturns the details of a Razorpay payment by its ID, including amount, status, method and notes.
Action
Get payment linkReturns the details of a payment link (standard or UPI), including its amount, status, customer and payments.
Action
Get planReturns the details of a subscription plan, including its billing period, interval and item pricing.
Action
Get refundReturns a single refund by its ID, including amount, status, payment and notes.
Action
Get settlementReturns the details of a single settlement, including amount, fees, tax, status and bank reference.
Action
Get subscriptionReturns a Razorpay subscription by its ID, including its plan, status, billing cycle counts and notes.
Action
List customersReturns the customers in your Razorpay account (up to 100).
Action
List invoicesReturns the invoices in your Razorpay account, optionally narrowed to one customer, payment, receipt number or subscription.
Action
List ordersReturns the orders in your Razorpay account, optionally filtered by receipt, authorization state or creation date range.
Action
List payment linksReturns the Standard and UPI Payment Links in your Razorpay account, optionally filtered by payment ID or reference ID.
Action
List paymentsReturns the payments on your Razorpay account, optionally limited to a creation date range.
Action
List plansReturns the subscription plans in your Razorpay account, optionally limited to a creation date range.
Action
List refundsReturns the refunds on your Razorpay account, optionally limited to a creation date range.
Action
List settlementsReturns the settlements made to your bank account, optionally limited to a date range (up to 100 most recent).
Action
List subscriptionsReturns the subscriptions in your Razorpay account, optionally filtered by plan and creation date.
Action
Update customerUpdates an existing customer's name, email or phone number.
Action
Update paymentUpdates the notes on a Razorpay payment and returns the updated payment.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
HelpDesk and Razorpay, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Razorpay when something happens in HelpDesk?
Any of Razorpay's 27 actions, including Update customer, Update payment, Add customer and Add invoice. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Razorpay to HelpDesk?
Razorpay has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Razorpay's API documentation and adds it.
Do I have to build a connector for HelpDesk or Razorpay?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Razorpay without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.