Integration
Connect HelpDesk and Raisely
When New Message in a Ticket fires in HelpDesk, your agent runs Get user in Raisely, or New Campaign in Raisely to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Raisely to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Raisely can do together
From HelpDesk to Raisely
When New Message in a Ticket in HelpDesk
then Get user in Raisely
From Raisely to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Raisely
Triggers and actions 5 triggers · 29 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- New Campaign
Triggers when a new campaign is created in your Raisely organisation.
- New Interaction
Triggers when a new interaction is recorded against a person in Raisely.
- New Person
Triggers when a new person (supporter) is added to your Raisely organisation.
- Get campaign
Returns a Raisely campaign, including its settings and custom public fields, by its path or UUID.
- Get donation
Returns a single donation by its unique ID, including its amount, donor and any custom fields.
- Get profile
Returns a fundraising profile (individual or team page), including its goal, totals and custom fields.
- Get user
Returns a Raisely user (a person with access to your organisation's admin) by their unique ID.
- List campaigns
Returns the campaigns in your Raisely account, newest first, optionally filtered by search text, path, mode or status.
- List donations
Returns the donations in your Raisely organisation, optionally narrowed to one campaign or by search text.
- Update campaign
Updates an existing Raisely campaign's name, description or fundraising goal. Fields left blank are not changed.
- Update donation
Updates an existing donation's donor details and message in Raisely.
- Update profile
Updates a fundraising profile's name, description, goal or photo, and returns the updated profile.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Raisely, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Raisely when something happens in HelpDesk?
Any of Raisely's 9 actions, including Update campaign, Update donation, Update profile and Get campaign. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Raisely to HelpDesk?
Yes. When something happens in Raisely, your agent can act in HelpDesk too. This page covers both directions: Raisely's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Raisely?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.