Integration
Connect HelpDesk and Quo
When New Message in a Ticket fires in HelpDesk, your agent runs Send a Message in Quo, or List Phone Numbers in Quo to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Quo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Quo can do together
From HelpDesk to Quo
When New Message in a Ticket in HelpDesk
then Send a Message in Quo
From Quo to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Quo
Triggers and actions 3 triggers · 41 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- List Phone Numbers
Triggers when a new phone number is added to your Quo workspace.
- Add contact
Adds a new contact to your Quo workspace, with name, company, role, emails, phone numbers and custom field values.
- Add task
Creates a task in Quo linked to a phone number, a conversation, or a conversation activity, optionally with a due date and an assigned user.
- Delete contact
Deletes a contact from your Quo workspace.
- Get a Message by ID
Returns a single text message by its ID, including its sender, recipients, content, direction, delivery status and any attached media.
- Get a Summary for a Call
Returns the AI-generated summary of a call, including key points discussed, suggested next steps, and any Sona job results. Call summaries are available on Business and Scale plans.
- Get a Transcription for a Call
Returns the transcript of a call, including each spoken segment with its speaker and timing. Transcripts are available on Quo Business and Scale plans.
- Get call
Returns a single Quo call by its ID, including its direction, status, participants, duration and timestamps.
- Get contact
Returns a single Quo contact by its ID, including name, company, role, phone numbers, emails and custom field values.
- Get phone number
Returns one of your Quo phone numbers, including its display name, number, forwarding setting, assigned users and calling/messaging restrictions.
- Get Recordings for a Call
Returns the recordings for a call, oldest segment first, with each recording's status, duration, file type and download URL.
- Get user
Returns a user in your Quo workspace, including their name, email, role and profile picture.
- Get voicemail for a call
Returns the voicemail left on a call, including its status, length, transcript and a link to the audio. Fields stay blank while the voicemail is still processing.
- List Calls
Returns the calls between one of your Quo numbers and a specific external phone number, optionally limited to a date range.
- List contacts
Returns the contacts in your Quo workspace, optionally limited to contacts with specific external IDs or sources.
- List Conversations
Returns the conversations in your Quo workspace, newest activity first, optionally narrowed to specific Quo numbers, a user's access, or a created/updated date range.
- List Messages
Returns the text messages exchanged between one of your Quo numbers and the given participants, newest first, optionally filtered by sender and date range.
- List Phone Numbers
Returns the phone numbers in your Quo workspace along with the users who have access to each, optionally limited to one user's numbers.
- List tasks
Returns the tasks in your Quo workspace, including title, description, due date, assignee and completion status.
- List users
Returns every user in your Quo workspace, with their email, name, role and picture.
- Send a Message
Sends a text message from one of your Quo phone numbers to up to 10 recipients.
- Update contact
Updates an existing Quo contact's name, company, role, emails, phone numbers and custom fields. Fields you leave blank keep their current values.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Quo, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Quo when something happens in HelpDesk?
Any of Quo's 21 actions, including Send a Message, Update contact, Add contact and Add task. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Quo to HelpDesk?
Yes. When something happens in Quo, your agent can act in HelpDesk too. This page covers both directions: Quo's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Quo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Quo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.