Integration
Connect HelpDesk to Postcodes.io
When New Message in a Ticket fires in HelpDesk, your agent runs Find nearby postcodes in Postcodes.io. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Postcodes.io to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Postcodes.io
When New Message in a Ticket in HelpDesk
then Find nearby postcodes in Postcodes.io
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Postcodes.io
Triggers and actions 2 triggers · 30 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Find nearby postcodes
Find postcodes nearest to a given UK postcode.
- Find places
Search for UK places (towns, villages, localities) by name.
- Find postcodes by partial match
Autocomplete a partial UK postcode into a list of full matching postcodes.
- Get multiple postcodes
Bulk lookup geographic and administrative details for a list of UK postcodes in one call.
- Get outward code
Look up the geographic centroid and details for a UK postcode outward code (outcode).
- Get place
Retrieve details for a specific UK place by its code.
- Get postcode
Look up geographic and administrative details for a UK postcode.
- Get random place
Retrieve a random UK place and its details.
- Get Scottish postcode
Look up geographic details for a Scottish postcode using Scottish Government datasets.
- Get terminated postcode
Look up details for a UK postcode that has since been retired/terminated.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Postcodes.io, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Postcodes.io when something happens in HelpDesk?
Any of Postcodes.io's 10 actions, including Find nearby postcodes, Find places, Find postcodes by partial match and Get multiple postcodes. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Postcodes.io to HelpDesk?
Postcodes.io has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Postcodes.io's API documentation and adds it.
Do I have to build a connector for HelpDesk or Postcodes.io?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.