Connect HelpDesk and Orderspace

Both apps 51HelpDesk 22Orderspace 29

• Trigger
  New Message in a Ticket
• Trigger
  New Ticket
• Action
  Add Canned Response

  Create a new canned response.

• Action
  Add Followers to Ticket
• Action
  Add Tags to Ticket
• Action
  Create Ticket
• Action
  Create Upload Transaction
• Action
  Delete Canned Response

  Delete a canned response by ID.

• Action
  Delete Ticket

  Delete a ticket by ID.

• Action
  Find Tickets
• Action
  Get Agent

  Retrieve a single agent by ID.

• Action
  Get Canned Response

  Retrieve a single canned response by ID.

• Action
  Get Team

  Retrieve a single team by ID.

• Action
  Get Ticket

  Retrieve a single ticket by ID.

• Action
  List Agents

  List all agents.

• Action
  List Canned Responses

  List all canned responses.

• Action
  List Teams

  List all teams.

• Action
  Update Agent

  Update an existing agent by ID.

• Action
  Update Canned Response

  Update an existing canned response by ID.

• Action
  Update Team

  Update an existing team by ID.

• Action
  Update Ticket / Send Reply
• Action
  Upload Attachment During Transaction
• Trigger
  New Customer

  Triggers when a new customer is created in Orderspace.

• Trigger
  New Dispatch

  Triggers when items on an Orderspace order are dispatched.

• Trigger
  New Invoice

  Triggers when an invoice is created in Orderspace.

• Trigger
  New Order

  Triggers when a new order is placed in Orderspace.

• Trigger
  New Payment

  Triggers when a payment is made or recorded on an Orderspace invoice.

• Trigger
  New Product

  Triggers when a new product is created in Orderspace.

• Trigger
  Updated Customer

  Triggers when a customer is updated in Orderspace, returning the customer record with the updates applied.

• Trigger
  Updated Inventory Level

  Triggers when the stock on hand or available quantity of a product variant changes in Orderspace.

• Trigger
  Updated Order

  Triggered when an order is changed. Watches the 200 most recently created orders.

• Trigger
  Updated Product

  Triggers when a product is updated in Orderspace, returning the product with the updates applied.

• Action
  Add invoice

  Creates an invoice in Orderspace for one or more of a customer's orders.

• Action
  Add product

  Creates a new product with its variants, prices and categories in Orderspace.

• Action
  Create Customer

  Creates a new customer (a company that places orders) in Orderspace, with its buyer login, contact emails and address.

• Action
  Create Dispatch

  Creates a dispatch for an order, marking the given items as shipped and reducing stock on hand. The order becomes fulfilled once all its items are dispatched.

• Action
  Create Order

  Creates an order for an existing customer, with product, custom and shipping lines.

• Action
  Delete customer

  Deletes a customer from your Orderspace site.

• Action
  Delete order

  Deletes an order in Orderspace.

• Action
  Delete product

  Deletes a product (and its variants) from your Orderspace catalog.

• Action
  Get customer

  Returns a single Orderspace customer by its ID, including buyers, addresses, email addresses and assigned price list, payment terms and customer group.

• Action
  Get dispatch

  Returns a single dispatch (the fulfilled items of an order) by its ID, including shipping address and dispatch lines.

• Action
  Get invoice

  Returns a single invoice by its ID, including its lines, orders, billing address and payments.

• Action
  Get order

  Returns a single Orderspace order by its ID, including customer details, addresses, order lines and totals.

• Action
  Get product

  Returns a single product by its ID, including its variants, prices, categories and images.

• Action
  List customers

  Returns a list of customers, most recently created first, optionally filtered by company name, buyer email, status, reference, payment terms, group or price list.

• Action
  List inventory levels

  Returns stock levels (on hand and available quantities) for product variants, optionally filtered by product, SKU, or created/updated date.

• Action
  List orders

  Returns orders from your Orderspace site, most recently created first, optionally filtered by date, number, status, reference, customer or standing order.

• Action
  Update customer

  Updates an existing Orderspace customer. Fields left blank keep their current values.

• Action
  Update Inventory Level

  Sets the on-hand or available stock quantity for a product variant, identified by its SKU.

• Action
  Update product

  Updates an existing product in Orderspace, including its details, variants, categories and images. Fields left blank stay unchanged.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.