Integration
Connect HelpDesk to Open Government, Austria
When New Message in a Ticket fires in HelpDesk, your agent runs Find datasets in Open Government, Austria. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Open Government, Austria to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Open Government, Austria
When New Message in a Ticket in HelpDesk
then Find datasets in Open Government, Austria
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Open Government, Austria
Triggers and actions 2 triggers · 29 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Find datasets
Returns up to 100 datasets from the Austrian open data catalogue that match the given search words, optionally narrowed by facet, date, quality score or geographic bounding box.
- Find resources
Returns the published files and services (distributions) of up to 100 Austrian open data catalogue datasets that match the given search words, optionally narrowed to a single file format.
- Get dataset
Returns the full record of one Austrian open data catalogue dataset by its id, including all of its published files and services.
- Get group
Returns one data category (thematic group) of the Austrian open data catalogue by its short code, with its name in every published language.
- Get organization
Returns one publishing organisation of the Austrian open data catalogue by its catalogue id, including its name, homepage and how many datasets it publishes.
- Get resource
Returns one published file or service of an Austrian open data catalogue dataset, selected by its file id, including its download links, format and licence.
- List datasets
Returns the ids of every dataset in one publishing organisation's catalogue on the Austrian open data portal.
- List groups
Returns every data category (thematic group) datasets can belong to on the Austrian open data portal, with each name in every published language.
- List organizations
Returns the catalogue id of every publishing organisation (government body) on the Austrian open data portal.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Open Government, Austria, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Open Government, Austria when something happens in HelpDesk?
Any of Open Government, Austria's 9 actions, including Find datasets, Find resources, Get dataset and Get group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Open Government, Austria to HelpDesk?
Open Government, Austria has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Open Government, Austria's API documentation and adds it.
Do I have to build a connector for HelpDesk or Open Government, Austria?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Open Government, Austria without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.