--- title: "Connect HelpDesk to MLB Records and Stats - APIANT.ai" description: "When \"New Message in a Ticket\" fires in HelpDesk, your agent runs \"Find schedule\" in MLB Records and Stats." canonical: "https://apiant.ai/connect/helpdesk-to-mlb-records-and-stats" --- # Connect HelpDesk to MLB Records and Stats When **New Message in a Ticket** fires in [HelpDesk](https://apiant.ai/connections/helpdesk), your agent runs **Find schedule** in [MLB Records and Stats](https://apiant.ai/connections/mlb-records-and-stats). Describe the whole flow and it is built, tested on every scenario and kept running. HelpDesk **2** triggers HelpDesk **20** actions MLB Records and Stats **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpDesk and MLB Records and Stats to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpDesk can start in MLB Records and Stats - When **New Message in a Ticket** in HelpDesk then **Find schedule** in MLB Records and Stats - When **New Ticket** in HelpDesk then **Find stats** in MLB Records and Stats Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpDesk and MLB Records and Stats ## Triggers and actions 2 triggers ยท 39 actions - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** - Action **Find schedule** Query the game schedule by sportId, teamId, date range, or gamePk(s). - Action **Find stats** Query player/team stats by stat type, group, season, and sortStat. - Action **Find transactions** Query player transactions (trades, signings, DFA, etc.) by teamId, playerId, or date range. - Action **Get attendance** Get attendance figures by teamId, leagueId, or season/date. - Action **Get draft** Get MLB amateur draft picks by year, optionally filtered to prospects or the latest pick. - Action **Get game boxscore** Get a game's full boxscore by gamePk. - Action **Get game linescore** Get a game's linescore (inning-by-inning) by gamePk. - Action **Get game live feed** Get a game's full live feed (plays, boxscore, linescore combined) by gamePk. - Action **Get game play by play** Get all plays for a game by gamePk. - Action **Get person** Get a single player/person's bio info by personId. - Action **Get person stats** Get a player's stats for a specific game by personId and gamePk (or "current"). - Action **Get standings** Get division/league standings by leagueId and season. - Action **Get stats leaders** Get statistical leaders by leaderCategories, season, and league/sport. - Action **Get team** Get a single MLB team's info by teamId. - Action **Get team roster** Get a team's player roster by teamId. - Action **Get team stats** Get a team's season stats by teamId, season, and stat group. - Action **Get venue** Get venue info by venueIds. - Action **List divisions** List MLB divisions, optionally filtered by leagueId/sportId/season. - Action **List leagues** List MLB leagues by sportId/leagueIds/seasons. ## Each app on its own - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) - [ **MLB Records and Stats** MLB Records and Stats exposes Major League Baseball's current and historical statistics.](https://apiant.ai/connections/mlb-records-and-stats) Reviews ## What our customers say ## More from HelpDesk - [ **HelpDesk to Geocode.xyz** Geocode.xyz is a worldwide geocoding service.](https://apiant.ai/connect/helpdesk-to-geocode-xyz) - [ **HelpDesk to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/helpdesk-to-linkedin) - [ **HelpDesk to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/helpdesk-to-facebook) - [ **HelpDesk to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/helpdesk-to-anthropic) - [ **HelpDesk to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/helpdesk-to-supabase) - [ **HelpDesk to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/helpdesk-to-elevenlabs) ## More into MLB Records and Stats - [ **Google Sheets to MLB Records and Stats** Google Sheets](https://apiant.ai/connect/google-sheets-to-mlb-records-and-stats) - [ **OpenAI to MLB Records and Stats** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-mlb-records-and-stats) - [ **Glimpse to MLB Records and Stats** Glimpse is a competitive intelligence platform that monitors competitors across pricing changes, job...](https://apiant.ai/connect/glimpse-to-mlb-records-and-stats) - [ **HubSpot to MLB Records and Stats** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-mlb-records-and-stats) - [ **Salesforce to MLB Records and Stats** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-mlb-records-and-stats) - [ **Slack to MLB Records and Stats** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-mlb-records-and-stats) Questions ## HelpDesk and MLB Records and Stats, answered ### ### What can start an automation from HelpDesk? Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in MLB Records and Stats when something happens in HelpDesk? Any of MLB Records and Stats's 19 actions, including Find schedule, Find stats, Find transactions and Get attendance. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from MLB Records and Stats to HelpDesk? MLB Records and Stats has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads MLB Records and Stats's API documentation and adds it. ### ### Do I have to build a connector for HelpDesk or MLB Records and Stats? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpDesk and MLB Records and Stats without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.