Integration
Connect HelpDesk and Mailgun
When New Message in a Ticket fires in HelpDesk, your agent runs Send Email in Mailgun, or New List in Mailgun to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Mailgun to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Mailgun can do together
From HelpDesk to Mailgun
When New Message in a Ticket in HelpDesk
then Send Email in Mailgun
When New Ticket in HelpDesk
then Find events in Mailgun
From Mailgun to HelpDesk
When New List in Mailgun
then Add Followers to Ticket in HelpDesk
When New Log Data in Mailgun
then Add Tags to Ticket in HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Mailgun
Triggers and actions 4 triggers · 27 actions
Trigger
New Message in a TicketTrigger
New TicketAction
Add Canned ResponseCreate a new canned response.
Action
Add Followers to TicketAction
Add Tags to TicketAction
Create TicketAction
Create Upload TransactionAction
Delete Canned ResponseDelete a canned response by ID.
Action
Delete TicketDelete a ticket by ID.
Action
Find TicketsAction
Get AgentRetrieve a single agent by ID.
Action
Get Canned ResponseRetrieve a single canned response by ID.
Action
Get TeamRetrieve a single team by ID.
Action
Get TicketRetrieve a single ticket by ID.
Action
List AgentsList all agents.
Action
List Canned ResponsesList all canned responses.
Action
List TeamsList all teams.
Action
Update AgentUpdate an existing agent by ID.
Action
Update Canned ResponseUpdate an existing canned response by ID.
Action
Update TeamUpdate an existing team by ID.
Action
Update Ticket / Send ReplyAction
Upload Attachment During TransactionTrigger
New ListTriggers when a new mailing list is created in your Mailgun account.
Trigger
New Log DataTriggers when a new entry appears in your Mailgun account's event logs (accepted, delivered, failed, opened, clicked and other message events).
Action
Add routeCreates an inbound email route in Mailgun that matches incoming messages by a filter expression and forwards, stores or stops them.
Action
Delete mailing list memberRemoves a member from a Mailgun mailing list by their email address.
Action
Find eventsReturns Mailgun events (accepted, delivered, failed, opened, clicked, and more) for a sending domain that match the filters you supply, such as recipient, message id, event type or time range.
Action
List domainsReturns the sending domains on your Mailgun account, optionally filtered by state, authority or a name search.
Action
List mailing list membersReturns the members of a Mailgun mailing list, with each member's email address, name, custom variables and subscription status. Optionally returns only subscribed or only unsubscribed members.
Action
Send EmailSends an email from one of your Mailgun sending domains, with plain-text, HTML or stored-template content, optional attachments, tags and delivery options.
Action
Send test alert webhookAsks Mailgun to send a sample alert notification with dummy data to a webhook address.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Mailgun, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mailgun when something happens in HelpDesk?
Any of Mailgun's 7 actions, including Send Email, Send test alert webhook, Add route and Find events. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mailgun to HelpDesk?
Yes. When something happens in Mailgun, your agent can act in HelpDesk too. This page covers both directions: Mailgun's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Mailgun?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Mailgun without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.