Integration
Connect HelpDesk to Mailercloud
When New Message in a Ticket fires in HelpDesk, your agent runs Add contact in Mailercloud. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Mailercloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Mailercloud
When New Message in a Ticket in HelpDesk
then Add contact in Mailercloud
When New Ticket in HelpDesk
then Add Contact to List in Mailercloud
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Mailercloud
Triggers and actions 2 triggers · 38 actions
Trigger
New Message in a TicketTrigger
New TicketAction
Add Canned ResponseCreate a new canned response.
Action
Add Followers to TicketAction
Add Tags to TicketAction
Create TicketAction
Create Upload TransactionAction
Delete Canned ResponseDelete a canned response by ID.
Action
Delete TicketDelete a ticket by ID.
Action
Find TicketsAction
Get AgentRetrieve a single agent by ID.
Action
Get Canned ResponseRetrieve a single canned response by ID.
Action
Get TeamRetrieve a single team by ID.
Action
Get TicketRetrieve a single ticket by ID.
Action
List AgentsList all agents.
Action
List Canned ResponsesList all canned responses.
Action
List TeamsList all teams.
Action
Update AgentUpdate an existing agent by ID.
Action
Update Canned ResponseUpdate an existing canned response by ID.
Action
Update TeamUpdate an existing team by ID.
Action
Update Ticket / Send ReplyAction
Upload Attachment During TransactionAction
Add contactAction
Add Contact to ListAdds a new contact to the selected Mailercloud list's.
Action
Add propertyCreate Property (custom contact property), Custom Properties section.
Action
Add Tags to ContactAdds one or more existing tags to a contact.
Action
Create ListCreates a new contact list in your Mailercloud account.
Action
Create or Update Contact (Upsert)Creates a contact, or updates it if one with the same email already exists — in a single step.
Action
Create TagCreates a new tag in your Mailercloud account.
Action
Delete TagDeletes a tag from your Mailercloud account.
Action
Get contact/v1/contacts/{id} (Get Contact Details).
Action
Get list/v1/list/{id} (Get Single List Details).
Action
List contacts/v1/contacts/search (Get Contacts in a List); lists contacts of a list with pagination.
Action
List lists/v1/lists/search (List Lists); paginated.
Action
List propertiesList Property (contact properties), Custom Properties section.
Action
List tagsLists the tags in your Mailercloud account (first 100), optionally filtered by name.
Action
Remove Tags From ContactRemoves one or more tags from an existing contact. Use this because updating a contact only adds tags and never removes them.
Action
Update ContactUpdate a existing contact in your account.
Action
Update ListRenames an existing contact list.
Action
Update TagRenames an existing tag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from HelpDesk
HelpDesk to Geocode.xyzGeocode.xyz is a worldwide geocoding service.
HelpDesk to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
HelpDesk to FacebookFacebook is a social media and advertising platform used by individuals and businesses to connect, share...
HelpDesk to AnthropicAnthropic builds Claude, a family of large language models.
HelpDesk to GoHighLevelAll-in-one sales and marketing platform agencies white-label and resell to their clients — contacts...
HelpDesk to SupabaseSupabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...
More into Mailercloud
HubSpot to MailercloudHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to MailercloudSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to MailercloudSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to MailercloudGoogle Sheets
Gmail to MailercloudGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to MailercloudGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
HelpDesk and Mailercloud, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mailercloud when something happens in HelpDesk?
Any of Mailercloud's 18 actions, including Create List, Create or Update Contact (Upsert), Create Tag and Update Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mailercloud to HelpDesk?
Mailercloud has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Mailercloud's API documentation and adds it.
Do I have to build a connector for HelpDesk or Mailercloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.