Integration
Connect HelpDesk and Lime Cellular
When New Message in a Ticket fires in HelpDesk, your agent runs Send SMS Message(s) in Lime Cellular, or New Contact Created in Lime Cellular to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Lime Cellular to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Lime Cellular can do together
From HelpDesk to Lime Cellular
When New Message in a Ticket in HelpDesk
then Send SMS Message(s) in Lime Cellular
From Lime Cellular to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Lime Cellular
Triggers and actions 3 triggers · 34 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- New Contact Created
Triggers when a new mobile number opts in to an opt-in list.
- Add an Appointment
Adds an appointment that texts the participant a reminder (or confirmation request) before it starts.
- Add Contact to an Opt-In List
Adds (opts in) a mobile number to an opt-in list by its keyword, with optional name, email and zip code.
- Create Lead List
Creates a lead list with a keyword and auto-reply message, and returns the new list.
- Delete Lead List
Deletes a lead list.
- Get Contact Opt-in Status
Returns the opt-in lists a mobile number is opted in to, or opted out of.
- Get Lead List
Returns one lead list by its id, with its keyword, reply message and notification settings.
- List Lead Lists
Returns all lead lists in the Lime Cellular account, with each list's id, name, keyword and reply message.
- List Opted-In Numbers
Returns the mobile numbers opted in to an opt-in list, with each contact's opt-in date, name and email.
- List Opt-in Lists
Returns all opt-in lists in the account, with each list's id, name and keywords.
- Remove Contact From an Opt-In List
Removes (opts out) a mobile number from an opt-in list.
- Send Message to Opt-in List
Sends (or schedules) a text message to every number in an opt-in list.
- Send MMS
Sends an image MMS, with optional text, to one opted-in mobile number or a whole opt-in list.
- Send SMS Coupon
Sends a mobile coupon by text message to a phone number.
- Send SMS Message(s)
Sends an SMS text message to a mobile phone number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Lime Cellular, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Lime Cellular when something happens in HelpDesk?
Any of Lime Cellular's 14 actions, including Create Lead List, Send Message to Opt-in List, Send MMS and Send SMS Coupon. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Lime Cellular to HelpDesk?
Yes. When something happens in Lime Cellular, your agent can act in HelpDesk too. This page covers both directions: Lime Cellular's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Lime Cellular?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Lime Cellular without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.