--- title: "Connect HelpDesk and LifterLMS - APIANT.ai" description: "When \"New Message in a Ticket\" fires in HelpDesk, your agent runs \"Create a WordPress User\" in LifterLMS." canonical: "https://apiant.ai/connect/helpdesk-to-lifterlms" --- # Connect HelpDesk and LifterLMS When **New Message in a Ticket** fires in [HelpDesk](https://apiant.ai/connections/helpdesk), your agent runs **Create a WordPress User** in [LifterLMS](https://apiant.ai/connections/lifterlms), or **New Course** in LifterLMS to **Add Followers to Ticket** in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running. HelpDesk **2** triggers HelpDesk **20** actions LifterLMS **10** triggers LifterLMS **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpDesk and LifterLMS to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpDesk and LifterLMS can do together ### From HelpDesk to LifterLMS - When **New Message in a Ticket** in HelpDesk then **Create a WordPress User** in LifterLMS - When **New Ticket** in HelpDesk then **Enroll in a Course** in LifterLMS ### From LifterLMS to HelpDesk - When **New Course** in LifterLMS then **Add Followers to Ticket** in HelpDesk - When **New Course Enrollment** in LifterLMS then **Add Tags to Ticket** in HelpDesk Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpDesk and LifterLMS ## Triggers and actions 12 triggers · 34 actions - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** - Trigger **Course Access Cancelled** Triggers when a student's enrollment in the selected LifterLMS course is cancelled. - Trigger **Course Access Expired** Triggers when a student's access to a LifterLMS course expires. - Trigger **Membership Access Cancelled** Triggers when a student's access to a LifterLMS membership is cancelled. - Trigger **Membership Access Expired** Triggers when a student's access to the selected LifterLMS membership expires. - Trigger **New Course** Triggers when a new course is created in LifterLMS. - Trigger **New Course Enrollment** Triggers when a student enrolls in the selected LifterLMS course. - Trigger **New Membership** Triggers when a new LifterLMS membership is created. - Trigger **New Membership Enrollment** Triggers when a student is enrolled in the selected LifterLMS membership. - Trigger **New Order** Triggers when a new LifterLMS order is placed on your site, optionally limited to a status, student, product or access plan. - Trigger **New Student** Triggers when a new LifterLMS student (a WordPress user with the student role) is created. - Action **Cancel Course Access** Cancels a student's access to a LifterLMS course by setting their course enrollment status to cancelled. - Action **Cancel Membership Access** Cancels a student's access to a LifterLMS membership by setting their membership enrollment status to cancelled. - Action **Create a WordPress User** Creates a new WordPress user (a LifterLMS student) on your site, with the student role unless you choose another. - Action **Enroll in a Course** Enrolls a WordPress user (student) in a LifterLMS course and returns the new enrollment. - Action **Enroll in a Membership** Enrolls a WordPress user in a LifterLMS membership and returns the resulting enrollment. - Action **Expire Course Access** Sets a student's enrollment in a LifterLMS course to expired and returns the updated enrollment. - Action **Expire Membership Access** Sets a student's enrollment in a LifterLMS membership to expired and returns the updated enrollment. - Action **Find Courses** Searches LifterLMS courses by a search term and returns the matching courses. - Action **Get Course** Returns the details of a LifterLMS course, including its title, content, status, enrollment and access dates, and catalog settings. - Action **Get Course Enrollment** Returns a student's enrollment in a LifterLMS course, including its status, dates and what triggered it. - Action **Get Order** Returns the details of a LifterLMS order, including the student, purchased course or membership, access plan, totals and status. - Action **Retrieve a WordPress User** Returns a WordPress user (LifterLMS student) by their user ID, including profile and billing details. - Action **Search WordPress User by Email** Finds the WordPress user (LifterLMS student) whose email address exactly matches the one you supply, and returns their profile. - Action **Search WordPress User by Username** Finds the WordPress user on your LifterLMS site whose username exactly matches the one you supply, and returns their profile. ## Each app on its own - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) - [ **LifterLMS** LifterLMS is a WordPress-based LMS solution that makes it easy to create, sell, and protect engaging online...](https://apiant.ai/connections/lifterlms) Reviews ## What our customers say ## More from HelpDesk - [ **HelpDesk to Geocode.xyz** Geocode.xyz is a worldwide geocoding service.](https://apiant.ai/connect/helpdesk-to-geocode-xyz) - [ **HelpDesk to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/helpdesk-to-linkedin) - [ **HelpDesk to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/helpdesk-to-facebook) - [ **HelpDesk to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/helpdesk-to-anthropic) - [ **HelpDesk to GoHighLevel** All-in-one sales and marketing platform agencies white-label and resell to their clients — contacts...](https://apiant.ai/connect/helpdesk-to-gohighlevel) - [ **HelpDesk to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/helpdesk-to-supabase) ## More into LifterLMS - [ **HubSpot to LifterLMS** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-lifterlms) - [ **Google Sheets to LifterLMS** Google Sheets](https://apiant.ai/connect/google-sheets-to-lifterlms) - [ **Gmail to LifterLMS** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-lifterlms) - [ **Google Calendar to LifterLMS** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-lifterlms) - [ **Google Drive to LifterLMS** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-lifterlms) - [ **ActiveCampaign to LifterLMS** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-lifterlms) Questions ## HelpDesk and LifterLMS, answered ### ### What can start an automation from HelpDesk? Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LifterLMS when something happens in HelpDesk? Any of LifterLMS's 14 actions, including Create a WordPress User, Enroll in a Course, Enroll in a Membership and Expire Course Access. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LifterLMS to HelpDesk? Yes. When something happens in LifterLMS, your agent can act in HelpDesk too. This page covers both directions: LifterLMS's triggers and HelpDesk's actions are listed here as well. ### ### Do I have to build a connector for HelpDesk or LifterLMS? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpDesk and LifterLMS without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.