Integration
Connect HelpDesk and Leantime
When New Message in a Ticket fires in HelpDesk, your agent runs Add Comment in Leantime, or New Comment in Leantime to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Leantime to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Leantime can do together
From HelpDesk to Leantime
When New Message in a Ticket in HelpDesk
then Add Comment in Leantime
From Leantime to HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Leantime
Triggers and actions 13 triggers · 34 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- New Comment
Triggers when a new comment is posted on a task, project or other item in Leantime.
- New Goal
Triggers when a new goal is added to a goal board in any project you can access, or in one project or board you choose.
- New Milestone
Triggers when a new milestone is created in Leantime.
- New Project
Triggers when a new project is created in your Leantime instance.
- New Timesheet
Triggers when a new time entry is logged in Leantime.
- New Todo
Triggers when a new todo (task, bug, story, etc.) is created in Leantime.
- Updated Goal
Triggers when a goal is created or changed in Leantime, optionally limited to one project or goal board.
- Updated Milestone
Triggers when a milestone is created or changed in Leantime.
- Updated Project
Triggers when a project is created or changed in Leantime.
- Updated Timesheet
Triggers when a time entry is logged or changed in Leantime.
- Updated Todo
Triggers when a todo is created or changed in Leantime.
- Add Comment
Adds a comment to a Leantime task, project, wiki article, idea or board item.
- Add Project
Creates a new project in Leantime for a client and returns the new project's ID.
- Create Milestone
Creates a milestone in a Leantime project and returns the new milestone's id.
- Create Timesheet
Logs hours worked on a Leantime to-do as a timesheet entry, adding to any existing hours for that day and type.
- Create Todo
Creates a to-do (task, bug, story or other ticket) in a Leantime project.
- Delete Todo
Deletes a todo (task) in Leantime.
- Get Project
Returns the details of a single Leantime project by its ID.
- Get Todo
Returns a single Leantime todo (ticket) by its ID, with all of its details.
- List Comments
Returns the comments posted on a Leantime task, project, idea, article or board item.
- List Projects
Returns all projects in your Leantime instance with their details.
- List Todos
Returns the todos (tasks) visible to this account, optionally filtered by project, assignee, status, search term, type, milestone, priority, sprint or modification date.
- Update Milestone
Updates an existing milestone in a Leantime project. Only the fields you fill in are changed.
- Update Project
Updates an existing Leantime project, changing only the fields you fill in.
- Update Todo
Updates an existing to-do in Leantime. Only the fields you fill in are changed; everything else keeps its current value.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Leantime, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Leantime when something happens in HelpDesk?
Any of Leantime's 14 actions, including Create Milestone, Create Timesheet, Create Todo and Update Milestone. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Leantime to HelpDesk?
Yes. When something happens in Leantime, your agent can act in HelpDesk too. This page covers both directions: Leantime's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Leantime?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Leantime without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.