Integration
Connect HelpDesk and Klenty
When New Message in a Ticket fires in HelpDesk, your agent runs Update Prospect by Email in Klenty, or On Bounce in Klenty to Add Followers to Ticket in HelpDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Klenty to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk and Klenty can do together
From HelpDesk to Klenty
When New Message in a Ticket in HelpDesk
then Update Prospect by Email in Klenty
When New Ticket in HelpDesk
then Change Status to Do Not Contact in Klenty
From Klenty to HelpDesk
When On Bounce in Klenty
then Add Followers to Ticket in HelpDesk
When On Start Cadence in Klenty
then Add Tags to Ticket in HelpDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Klenty
Triggers and actions 5 triggers · 33 actions
Trigger
New Message in a TicketTrigger
New TicketAction
Add Canned ResponseCreate a new canned response.
Action
Add Followers to TicketAction
Add Tags to TicketAction
Create TicketAction
Create Upload TransactionAction
Delete Canned ResponseDelete a canned response by ID.
Action
Delete TicketDelete a ticket by ID.
Action
Find TicketsAction
Get AgentRetrieve a single agent by ID.
Action
Get Canned ResponseRetrieve a single canned response by ID.
Action
Get TeamRetrieve a single team by ID.
Action
Get TicketRetrieve a single ticket by ID.
Action
List AgentsList all agents.
Action
List Canned ResponsesList all canned responses.
Action
List TeamsList all teams.
Action
Update AgentUpdate an existing agent by ID.
Action
Update Canned ResponseUpdate an existing canned response by ID.
Action
Update TeamUpdate an existing team by ID.
Action
Update Ticket / Send ReplyAction
Upload Attachment During TransactionTrigger
On BounceTriggers when a mail bounces.
Trigger
On Start CadenceTriggers when a cadence is started in Klenty.
Trigger
On UnsubscribeTriggers when a prospect unsubscribes.
Action
Add ProspectCreates a Prospect in Klenty.
Action
Change Status to Do Not ContactLets you change Prospect Status to Do Not Contact.
Action
Get ProspectGet prospect details by email; also status by email/ID.
Action
List CadencesLists all cadences in the connected user's Klenty team (id and name).
Action
List ListsList prospect lists.
Action
Resume CadenceResumes a paused Cadence for the Prospect in Klenty.
Action
Revert Prospect Status From Do Not ContactThis will allow you to email the prospects again.
Action
Start CadenceStarts a cadence for the prospect in Klenty.
Action
Stop All Mails to ProspectStops all emails that are scheduled for the Prospect in Klenty.
Action
Stop CadenceStops any cadence that the prospect is part of in Klenty.
Action
Unsubscribe ProspectUnsubscribe prospect from mails.
Action
Update ProspectUpdates an existing prospect in Klenty.
Action
Update Prospect by EmailUpdates an existing prospect in Klenty by email.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Klenty, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Klenty when something happens in HelpDesk?
Any of Klenty's 13 actions, including Update Prospect, Update Prospect by Email, Add Prospect and Change Status to Do Not Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Klenty to HelpDesk?
Yes. When something happens in Klenty, your agent can act in HelpDesk too. This page covers both directions: Klenty's triggers and HelpDesk's actions are listed here as well.
Do I have to build a connector for HelpDesk or Klenty?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Klenty without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.