Integration
Connect HelpDesk to InfraNode
When New Message in a Ticket fires in HelpDesk, your agent runs Find events in InfraNode. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and InfraNode to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in InfraNode
When New Message in a Ticket in HelpDesk
then Find events in InfraNode
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and InfraNode
Triggers and actions 2 triggers · 49 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Compare cities
Compare one data resource across multiple cities.
- Find events
Find events happening in a city (destination.one).
- Find points of interest
Find points of interest in a city, filtered by type (OSM).
- Find public tenders
Find public procurement tenders nationwide (oeffentlichevergabe.de).
- Get air quality
Get air quality readings for a city (Umweltbundesamt).
- Get bathing water quality
Get bathing water quality near a city (EEA).
- Get bike and scooter sharing
Get bike/scooter sharing vehicle availability for a city (GBFS, aggregated).
- Get city
Get one city's registry record by slug.
- Get city overview
Get a catalog of all available data types and live highlights for a city.
- Get council papers
Get municipal council records for a city (OParl).
- Get crime statistics
Get police crime statistics for a city (BKA PKS).
- Get demographics
Get demographic time-series data for a city (GENESIS/Regionalstatistik).
- Get election results
Get federal election results for a city (Bundeswahlleiterin).
- Get electricity price
Get day-ahead wholesale electricity prices nationwide (SMARD).
- Get EV charging stations
List EV charging station locations for a city (BNetzA).
- Get EV charging station status
Get live occupancy status of EV charging stations for a city (eRound).
- Get flood warnings
Get flood warning levels for a city (LHP).
- Get fuel prices
Get current aggregated fuel prices for a city (Tankerkönig/MTS-K).
- Get hospitals
List hospital locations for a city (Bundes-Klinik-Atlas).
- Get parking availability
Get parking garage occupancy/catalog for a city, with source fallback.
- Get pollen and UV index
Get pollen forecast and UV index for a city.
- Get population density
Get population density grid data for a city (Zensus 2022).
- Get public holidays
Get public holidays and school holidays for a city.
- Get traffic
Get roadworks and traffic reports for a city (Autobahn API).
- Get traffic accidents
Get road traffic accident data for a city (Unfallatlas).
- Get transit stops
List public transit stops for a city (DELFI/HVV GTFS).
- Get weather
Get current weather for a city (DWD via Bright Sky).
- Get weather warnings
Get official DWD weather warnings for a city.
- List cities
List all German cities known to InfraNode's registry.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and InfraNode, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in InfraNode when something happens in HelpDesk?
Any of InfraNode's 29 actions, including Compare cities, Find events, Find points of interest and Find public tenders. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from InfraNode to HelpDesk?
InfraNode has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads InfraNode's API documentation and adds it.
Do I have to build a connector for HelpDesk or InfraNode?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and InfraNode without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.