--- title: "Connect HelpDesk to CycleCalcs - APIANT.ai" description: "When \"New Message in a Ticket\" fires in HelpDesk, your agent runs \"Find places\" in CycleCalcs." canonical: "https://apiant.ai/connect/helpdesk-to-cyclecalcs" --- # Connect HelpDesk to CycleCalcs When **New Message in a Ticket** fires in [HelpDesk](https://apiant.ai/connections/helpdesk), your agent runs **Find places** in [CycleCalcs](https://apiant.ai/connections/cyclecalcs). Describe the whole flow and it is built, tested on every scenario and kept running. HelpDesk **2** triggers HelpDesk **20** actions CycleCalcs **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpDesk and CycleCalcs to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpDesk can start in CycleCalcs - When **New Message in a Ticket** in HelpDesk then **Find places** in CycleCalcs - When **New Ticket** in HelpDesk then **Get angular separation** in CycleCalcs Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpDesk and CycleCalcs ## Triggers and actions 2 triggers · 28 actions - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** - Action **Find places** Looks up a place by name or reverse-looks-up by coordinates against the self-hosted GeoNames index, returning name, region, country, coordinates, timezone, and a stable place_id for use in other calls. - Action **Get angular separation** Returns the angular separation between two named targets at an instant, plus the minima of that separation across a window. - Action **Get body positions** Returns where a given body is, in a given reference frame, with atmospheric refraction stated, for a location/date. - Action **Get dark observing window** Returns the genuinely dark, moonless observing window of a night (astronomical night intersected with the Moon being down), ranked across up to 62 nights with a trend. - Action **Get planet positions** Returns all eight planets in one request: place, brightness, apparent size, retrograde state, next station, and whether each is worth observing tonight. - Action **Get rise and set times** Returns rise, transit, set, and lower-transit times for a named celestial object at a location/date, with explicit circumpolar/never-rises status. - Action **Get sun times** Returns the full solar day for a location/date: sunrise, sunset, twilight boundaries, azimuth, day length, and polar-day/night status. - Action **Get twilight times** Returns civil, nautical, and astronomical twilight plus day/night as non-overlapping intervals tiling the whole day for a location/date. ## Each app on its own - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) - [ **CycleCalcs** CycleCalcs computes astronomical event data for a given location and date.](https://apiant.ai/connections/cyclecalcs) Reviews ## What our customers say ## More from HelpDesk - [ **HelpDesk to Geocode.xyz** Geocode.xyz is a worldwide geocoding service.](https://apiant.ai/connect/helpdesk-to-geocode-xyz) - [ **HelpDesk to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/helpdesk-to-linkedin) - [ **HelpDesk to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/helpdesk-to-facebook) - [ **HelpDesk to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/helpdesk-to-anthropic) - [ **HelpDesk to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/helpdesk-to-supabase) - [ **HelpDesk to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/helpdesk-to-elevenlabs) ## More into CycleCalcs - [ **SureCart to CycleCalcs** The new way to sell on WordPress. A simple yet powerful e-commerce platform designed to grow your business...](https://apiant.ai/connect/surecart-to-cyclecalcs) - [ **HubSpot to CycleCalcs** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-cyclecalcs) - [ **Salesforce to CycleCalcs** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-cyclecalcs) - [ **Slack to CycleCalcs** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-cyclecalcs) - [ **Google Sheets to CycleCalcs** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-cyclecalcs) - [ **Gmail to CycleCalcs** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-cyclecalcs) Questions ## HelpDesk and CycleCalcs, answered ### ### What can start an automation from HelpDesk? Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in CycleCalcs when something happens in HelpDesk? Any of CycleCalcs's 8 actions, including Find places, Get angular separation, Get body positions and Get dark observing window. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from CycleCalcs to HelpDesk? CycleCalcs has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads CycleCalcs's API documentation and adds it. ### ### Do I have to build a connector for HelpDesk or CycleCalcs? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpDesk and CycleCalcs without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.