Integration
Connect HelpDesk to Cognism Prospector
When New Message in a Ticket fires in HelpDesk, your agent runs Add Tracked Companies in Cognism Prospector. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Cognism Prospector to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Cognism Prospector
When New Message in a Ticket in HelpDesk
then Add Tracked Companies in Cognism Prospector
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Cognism Prospector
Triggers and actions 2 triggers · 39 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Add Tracked Companies
Adds companies to your tracked companies list and returns the full list.
- Count Companies
Returns how many companies match the criteria, without using search tokens.
- Count Persons
Returns how many contacts match person and company criteria, without using search tokens.
- Get Account Intent Topics
Returns the intent topics selected on your Cognism account and the account's topic limit.
- Get Billing Settings
Returns your Cognism account's billing settings, including credit and search-token allowances.
- Get Compliance Settings
Returns your Cognism account's compliance settings.
- Get Personalization Settings
Returns your Cognism account's personalization settings.
- List Countries
Returns the countries Cognism uses as location search filters, optionally filtered by name or region.
- List Departments
Returns the departments Cognism uses as person search filters.
- List Industries
Returns the industries Cognism uses as company search filters, optionally filtered by name, level or parent.
- List Industry Codes
Returns industry classification codes (such as SIC or NAICS) usable as company search filters.
- List Intent Topic Catalogue
Returns Cognism's catalogue of intent topics, optionally filtered by name or ID.
- List Regions
Returns the world regions Cognism uses as location search filters.
- List Seniorities
Returns the seniority levels Cognism uses as person search filters.
- List Technologies
Returns technology names usable as company technographic search filters.
- List Tracked Companies
Returns the IDs of the companies your account tracks for event notifications.
- Remove Tracked Company
Removes one company from your tracked companies list, stopping its event notifications.
- Search Companies
Searches Cognism's company database for companies matching the criteria. Each record returned uses search tokens.
- Search Persons
Searches Cognism's contact database for people matching person and company criteria. Each record returned uses search tokens.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Cognism Prospector, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Cognism Prospector when something happens in HelpDesk?
Any of Cognism Prospector's 19 actions, including Add Tracked Companies, Count Companies, Count Persons and Get Account Intent Topics. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Cognism Prospector to HelpDesk?
Cognism Prospector has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Cognism Prospector's API documentation and adds it.
Do I have to build a connector for HelpDesk or Cognism Prospector?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Cognism Prospector without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.