Connect HelpDesk to Canva

Both apps 44HelpDesk 22Canva 22

• Trigger
  New Message in a Ticket
• Trigger
  New Ticket
• Action
  Add Canned Response

  Create a new canned response.

• Action
  Add Followers to Ticket
• Action
  Add Tags to Ticket
• Action
  Create Ticket
• Action
  Create Upload Transaction
• Action
  Delete Canned Response

  Delete a canned response by ID.

• Action
  Delete Ticket

  Delete a ticket by ID.

• Action
  Find Tickets
• Action
  Get Agent

  Retrieve a single agent by ID.

• Action
  Get Canned Response

  Retrieve a single canned response by ID.

• Action
  Get Team

  Retrieve a single team by ID.

• Action
  Get Ticket

  Retrieve a single ticket by ID.

• Action
  List Agents

  List all agents.

• Action
  List Canned Responses

  List all canned responses.

• Action
  List Teams

  List all teams.

• Action
  Update Agent

  Update an existing agent by ID.

• Action
  Update Canned Response

  Update an existing canned response by ID.

• Action
  Update Team

  Update an existing team by ID.

• Action
  Update Ticket / Send Reply
• Action
  Upload Attachment During Transaction
• Action
  Access User Specific Brand Templates List

  This year, brand template ids will change; integrations storing them must update within 6 months. also, api use requires canva enterprise membership.

• Action
  Create Canva Design With Optional Asset

  Create a new canva design using a preset or custom dimensions, and add an asset with `asset id` from a user's project using relevant apis.

• Action
  Create Design Comment In Preview Api

  This api is in preview and may change without notice; integrations using it won't pass review. it allows creating comments on a design, with a limit of 1000 comments per design.

• Action
  Create User Or Sub Folder

  This api creates a folder in a canva user's projects at the top level or within another folder, returning the new folder's id and additional details upon success.

• Action
  Delete Asset By Id

  You can delete an asset by specifying its `assetid`. this operation mirrors the behavior in the canva ui. deleting an item moves it to the trash. deleting an asset doesn't remove it from designs that already use it.

• Action
  Fetch Canva Connect Signing Public Keys

  The api for verifying canva webhooks, 'connect/keys,' is in preview, meaning unstable, not for public integrations, and provides a rotating jwk for signature verification to prevent replay attacks. cache keys for efficiency.

• Action
  Fetch Current User Details

  Returns the user id, team id, and display name of the user account associated with the provided access token.

• Action
  Fetch Design Metadata And Access Information

  Gets the metadata for a design. this includes owner information, urls for editing and viewing, and thumbnail information.

• Action
  Get Design Export Job Result

  Get the outcome of a canva design export job; if done, receive download links for the design’s pages. for details, visit the create design export job api documentation.

• Action
  Initiates Canva Design Export Job

  Canva's new job feature exports designs in multiple formats using a design id, with provided download links. the export status can be tracked via an api. exports with 'pro' quality may fail if the design contains unpaid premium elements.

• Action
  List Design Pages With Pagination

  Preview api for canva: subject to unannounced changes and not for public integrations. lists metadata for design pages with optional `offset` and `limit`; not applicable to all design types.

• Action
  List Folder Items By Type With Sorting

  Lists the items in a folder, including each item's `type`. folders can contain: - other folders. - designs, such as instagram posts, presentations, and documents (canva docs). - image assets.

• Action
  List User Designs

  Provides a summary of canva user designs, includes search filtering, and allows showing both self-created and shared designs with sorting options.

• Action
  Move Item To Specified Folder

  Transfers an item to a different folder by specifying both the destination folder's id and the item's id. if the item is in various folders, an error occurs; manual relocation via canva ui is required.

• Action
  Remove Folder And Move Contents To Trash

  Deletes a folder by moving the user's content to trash and reassigning other users' content to their top-level projects.

• Action
  Retrieve A Specific Design Comment

  This preview api is subject to unannounced changes and can't be used in public integrations. it retrieves a comment, details of which are on canva help center.

• Action
  Retrieve Asset Metadata By Id

  You can retrieve the metadata of an asset by specifying its `assetid`.

• Action
  Retrieve Folder Details By Id

  Gets the name and other details of a folder using a folder's `folderid`.

• Action
  Retrieve User Profile Data

  Currently, this returns the display name of the user account associated with the provided access token. more user information is expected to be included in the future.

• Action
  Update Asset S Name And Tags By Id

  You can update the name and tags of an asset by specifying its `assetid`. updating the tags replaces all existing tags of the asset.

• Action
  Update Folder Details By Id

  Updates a folder's details using its `folderid`. currently, you can only update a folder's name.

• Action
  Upload Asset From URL

  Starts a job that uploads an image or video from a public URL into the user's Canva media library. Poll Fetch Asset Upload Job Status with the returned job ID to get the asset.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.