Integration
Connect HelpDesk to Billetto
When New Message in a Ticket fires in HelpDesk, your agent runs Find an Order in Billetto. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Billetto to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Billetto
When New Message in a Ticket in HelpDesk
then Find an Order in Billetto
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Billetto
Triggers and actions 2 triggers · 35 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Delete target group member
Deletes a single member from a Billetto target group (audience).
- Find an Attendee
Finds attendees by email, name or event.
- Find an Event
Finds events in your Billetto organiser account by name or state.
- Find an Order
Finds orders by event, buyer email or buyer name.
- Get an Attendee
Returns one attendee by its ID.
- Get an Event
Returns one Billetto event by its ID.
- Get an Order
Returns one ticket order by its ID.
- Get campaign
Returns a single campaign (account-level or event-level), including its state, conditions and effects.
- Get target group
Returns a single Billetto target group (audience), including its name, kind and linked event.
- List campaigns
Returns the campaigns on the Billetto account, both account-wide and event-level, optionally filtered by name, campaign, or event.
- List ledger entries
Returns the ledger entries (financial transactions such as order revenue, fees and payouts) on your Billetto account, optionally filtered by event, order, type or date.
- List target group members
Returns the members (codes) of a Billetto target group, up to 100 per call.
- List target groups
Returns the audience target groups in your Billetto account, optionally filtered by name, kind or event.
- List Ticket Types
Returns the ticket types for an event, or for the whole account.
- Update target group member
Updates a member of a Billetto target group (audience), changing its code, space identifier, limit, quantity or category key.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HelpDesk and Billetto, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Billetto when something happens in HelpDesk?
Any of Billetto's 15 actions, including Update target group member, Find an Attendee, Find an Event and Find an Order. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Billetto to HelpDesk?
Billetto has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Billetto's API documentation and adds it.
Do I have to build a connector for HelpDesk or Billetto?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HelpDesk and Billetto without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.