Integration
Connect HelpDesk to Base44
When New Message in a Ticket fires in HelpDesk, your agent runs Update Entity Record in Base44. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HelpDesk and Base44 to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HelpDesk can start in Base44
When New Message in a Ticket in HelpDesk
then Update Entity Record in Base44
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HelpDesk and Base44
Triggers and actions 2 triggers · 25 actions
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
- Create Entity
Creates a new record in a Base44 entity. You supply the app ID, the entity name, and the record's field values as a JSON object; it returns the created record including its ID.
- Delete Entity Record
Deletes one record from a Base44 entity by its ID. Returns the delete confirmation from Base44.
- Find Entity Record
Finds the first record in a Base44 entity that matches a search filter. Returns the matching record and its ID, or an empty result when nothing matches.
- List Entity Records
Returns records from a Base44 entity, with optional sorting and paging. Use it to pull a list of rows such as tasks or customers out of a Base44 app.
- Update Entity Record
Updates one record in a Base44 entity. You supply the app ID, entity name, record ID, and a JSON object of just the fields you want to change; it returns the updated record.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from HelpDesk
HelpDesk to Geocode.xyzGeocode.xyz is a worldwide geocoding service.
HelpDesk to LinkedInLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...
HelpDesk to FacebookFacebook is a social media and advertising platform used by individuals and businesses to connect, share...
HelpDesk to AnthropicAnthropic builds Claude, a family of large language models.
HelpDesk to GoHighLevelAll-in-one sales and marketing platform agencies white-label and resell to their clients — contacts...
HelpDesk to SupabaseSupabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...
More into Base44
QuickBooks Online to Base44QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Trello to Base44Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.
JIRA to Base44Atlassian JIRA Cloud — issue tracking and project management.
Brevo to Base44Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...
Lexware Office to Base44Lexware Office is a cloud app for german accounting.
Pretix to Base44Event ticketing platform for online ticket sales, check-in, box office, and access control at events.
Questions
HelpDesk and Base44, answered
What can start an automation from HelpDesk?
Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Base44 when something happens in HelpDesk?
Any of Base44's 5 actions, including Create Entity, Update Entity Record, Find Entity Record and List Entity Records. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Base44 to HelpDesk?
Base44 has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Base44's API documentation and adds it.
Do I have to build a connector for HelpDesk or Base44?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.