--- title: "Connect HelpDesk to Anysite - APIANT.ai" description: "When \"New Message in a Ticket\" fires in HelpDesk, your agent runs \"Find LinkedIn users by keywords\" in Anysite." canonical: "https://apiant.ai/connect/helpdesk-to-anysite" --- # Connect HelpDesk to Anysite When **New Message in a Ticket** fires in [HelpDesk](https://apiant.ai/connections/helpdesk), your agent runs **Find LinkedIn users by keywords** in [Anysite](https://apiant.ai/connections/anysite). Describe the whole flow and it is built, tested on every scenario and kept running. HelpDesk **2** triggers HelpDesk **20** actions Anysite **23** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want HelpDesk and Anysite to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What HelpDesk can start in Anysite - When **New Message in a Ticket** in HelpDesk then **Find LinkedIn users by keywords** in Anysite - When **New Ticket** in HelpDesk then **Find Reddit posts by search criteria** in Anysite Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with HelpDesk and Anysite ## Triggers and actions 2 triggers · 43 actions - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** - Action **Find Amazon products by search criteria** Search Amazon product listings by keyword. - Action **Find Google Maps places by search criteria** Search Google Maps for places by keyword and location. - Action **Find LinkedIn jobs by keywords** Search LinkedIn job postings by keyword, location, or other criteria. - Action **Find LinkedIn users by keywords** Search LinkedIn for users matching a name, title, or other criteria. - Action **Find Reddit posts by search criteria** Search Reddit posts by keyword or subreddit. - Action **Find TikTok videos by search criteria** Search TikTok videos by keyword or hashtag. - Action **Find X posts by search criteria** Search X (Twitter) posts by keyword or other criteria. - Action **Find Yelp businesses by term** Search Yelp businesses by keyword and location. - Action **Find YouTube videos by search criteria** Search YouTube videos by keyword. - Action **Get Amazon product** Fetch structured product data (price, rating, details) for an Amazon listing by URL or ASIN. - Action **Get Glassdoor company ratings** Fetch structured ratings and review summary for a company on Glassdoor. - Action **Get Google Maps place** Fetch structured place details (hours, rating, address) from Google Maps by place ID or URL. - Action **Get Instagram profile** Fetch structured profile data for an Instagram user by username. - Action **Get LinkedIn company** Fetch structured company data for a LinkedIn company page by URL. - Action **Get LinkedIn profile** Fetch structured profile data for a LinkedIn user by profile URL. - Action **Get Reddit post** Fetch structured data for a Reddit post by URL, including comments. - Action **Get TikTok profile** Fetch structured profile data for a TikTok user by username. - Action **Get TikTok video** Fetch structured data for a TikTok video by URL. - Action **Get X post** Fetch structured data for an X (Twitter) post by URL or ID. - Action **Get X profile** Fetch structured profile data for an X (Twitter) user by username. - Action **Get Yelp business** Fetch structured business details from Yelp by business URL or ID. - Action **Get YouTube channel** Fetch structured data for a YouTube channel by URL or handle. - Action **Get YouTube video** Fetch structured data for a YouTube video by URL or ID. ## Each app on its own - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) - [ **Anysite** Self-healing web data API that turns any website into structured JSON extraction endpoints.](https://apiant.ai/connections/anysite) Reviews ## What our customers say ## More from HelpDesk - [ **HelpDesk to Geocode.xyz** Geocode.xyz is a worldwide geocoding service.](https://apiant.ai/connect/helpdesk-to-geocode-xyz) - [ **HelpDesk to LinkedIn** LinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to...](https://apiant.ai/connect/helpdesk-to-linkedin) - [ **HelpDesk to Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connect/helpdesk-to-facebook) - [ **HelpDesk to Anthropic** Anthropic builds Claude, a family of large language models.](https://apiant.ai/connect/helpdesk-to-anthropic) - [ **HelpDesk to Supabase** Supabase is an open-source backend-as-a-service providing a Postgres database, authentication, storage, and...](https://apiant.ai/connect/helpdesk-to-supabase) - [ **HelpDesk to ElevenLabs** ElevenLabs is an AI audio research and deployment company.](https://apiant.ai/connect/helpdesk-to-elevenlabs) ## More into Anysite - [ **Intercom to Anysite** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-anysite) - [ **HubSpot to Anysite** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-anysite) - [ **Salesforce to Anysite** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-anysite) - [ **Slack to Anysite** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-anysite) - [ **Google Sheets to Anysite** Google Sheets](https://apiant.ai/connect/google-sheets-to-anysite) - [ **Gmail to Anysite** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-anysite) Questions ## HelpDesk and Anysite, answered ### ### What can start an automation from HelpDesk? Any of HelpDesk's 2 triggers in the catalog, including New Message in a Ticket and New Ticket. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Anysite when something happens in HelpDesk? Any of Anysite's 23 actions, including Find Amazon products by search criteria, Find Google Maps places by search criteria, Find LinkedIn jobs by keywords and Find LinkedIn users by keywords. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Anysite to HelpDesk? Anysite has no triggers in the catalog today, so automations start in HelpDesk. If you need the other direction, ask: your agent reads Anysite's API documentation and adds it. ### ### Do I have to build a connector for HelpDesk or Anysite? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use HelpDesk and Anysite without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.