--- title: "Connect Help Scout to STAPI - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Find astronomical objects by name\" in STAPI." canonical: "https://apiant.ai/connect/help-scout-to-stapi" --- # Connect Help Scout to STAPI When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Find astronomical objects by name** in [STAPI](https://apiant.ai/connections/stapi). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions STAPI **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and STAPI to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in STAPI - When **New Conversation** in Help Scout then **Find astronomical objects by name** in STAPI - When **New Customer** in Help Scout then **Find characters by name** in STAPI Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and STAPI ## Triggers and actions 4 triggers · 39 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Find astronomical objects by name** Search Star Trek astronomical objects by name and other attributes. - Action **Find characters by name** Search Star Trek characters by name and other attributes. - Action **Find episodes by title** Search Star Trek episodes by title and other attributes. - Action **Find locations by name** Search Star Trek locations by name and other attributes. - Action **Find movies by title** Search Star Trek movies by title and other attributes. - Action **Find organizations by name** Search Star Trek organizations by name and other attributes. - Action **Find performers by name** Search real-world performers by name and other attributes. - Action **Find series by title** Search Star Trek TV series by title and other attributes. - Action **Find spacecrafts by name** Search Star Trek spacecrafts by name and other attributes. - Action **Find species by name** Search Star Trek species by name and other attributes. - Action **Get astronomical object** Retrieve a single Star Trek astronomical object by ID. - Action **Get character** Retrieve a single Star Trek character by ID. - Action **Get episode** Retrieve a single Star Trek episode by ID. - Action **Get location** Retrieve a single Star Trek location by ID. - Action **Get movie** Retrieve a single Star Trek movie by ID. - Action **Get organization** Retrieve a single Star Trek organization by ID. - Action **Get performer** Retrieve a single real-world performer by ID. - Action **Get series** Retrieve a single Star Trek TV series by ID. - Action **Get spacecraft** Retrieve a single Star Trek spacecraft by ID. - Action **Get species** Retrieve a single Star Trek species by ID. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **STAPI** STAPI (Star Trek API) is an open database of the Star Trek universe spanning the series, films and licensed...](https://apiant.ai/connections/stapi) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into STAPI - [ **Gmail to STAPI** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-stapi) - [ **HubSpot to STAPI** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-stapi) - [ **Salesforce to STAPI** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-stapi) - [ **Slack to STAPI** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-stapi) - [ **Google Sheets to STAPI** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-stapi) - [ **Google Calendar to STAPI** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-stapi) Questions ## Help Scout and STAPI, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in STAPI when something happens in Help Scout? Any of STAPI's 20 actions, including Find astronomical objects by name, Find characters by name, Find episodes by title and Find locations by name. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from STAPI to Help Scout? STAPI has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads STAPI's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or STAPI? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and STAPI without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.