--- title: "Connect Help Scout and Squarespace Commerce - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Create Contact\" in Squarespace Commerce." canonical: "https://apiant.ai/connect/help-scout-to-squarespace-commerce" --- # Connect Help Scout and Squarespace Commerce When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Create Contact** in [Squarespace Commerce](https://apiant.ai/connections/squarespace-commerce), or **New Profile** in Squarespace Commerce to **Add Customer Email** in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions Squarespace Commerce **2** triggers Squarespace Commerce **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and Squarespace Commerce to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout and Squarespace Commerce can do together ### From Help Scout to Squarespace Commerce - When **New Conversation** in Help Scout then **Create Contact** in Squarespace Commerce - When **New Customer** in Help Scout then **Fulfill order** in Squarespace Commerce ### From Squarespace Commerce to Help Scout - When **New Profile** in Squarespace Commerce then **Add Customer Email** in Help Scout - When **New Transaction** in Squarespace Commerce then **Create Customer** in Help Scout Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and Squarespace Commerce ## Triggers and actions 6 triggers · 32 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Trigger **New Profile** Triggers when a new customer, subscriber or donor profile is added to the Squarespace site. - Trigger **New Transaction** Triggers when a new payment transaction document (for an order or a donation) appears in your Squarespace store. - Action **Create Contact** Creates a new contact on your Squarespace site with a name, locale and primary email, optionally opting them in to marketing emails. - Action **Delete product** Deletes a product, along with its variants and images, from the Squarespace store. - Action **Fulfill order** Marks a Squarespace Commerce order as fulfilled, optionally adding shipment tracking details and emailing the customer a shipping notification. - Action **Get contact** Returns a single contact from your Squarespace site, including name, locale, primary email with marketing status, and default shipping address. - Action **Get order** Returns a single Squarespace Commerce order by its id, including line items, totals, addresses, payment state and fulfillment status. - Action **Get product** Returns a store product by its id, including its variants, pricing, stock, images and SEO details. - Action **List contacts** Returns all contacts for the Squarespace website, including names, locale, primary email with marketing status and default shipping address. - Action **List discounts** Returns the discounts and promo codes configured for the Squarespace store, optionally filtered by status, type or a search term. - Action **List inventory** Returns the current stock level of every product variant in the store, including its SKU, description, quantity and whether stock is unlimited. - Action **List orders** Returns the store's orders, most recently modified first, optionally narrowed to one customer, a modification date range, a fulfillment status or payment states. - Action **List products** Returns the products in your Squarespace store, optionally narrowed by product type, a search term, or a last-modified date range. - Action **List transactions** Returns the financial transactions for your store's orders and donations, grouped per order or donation, optionally filtered by modification date or order. - Action **Update inventory** Adjusts stock quantities for product variants: add or subtract stock, set an exact quantity, or mark variants as having unlimited stock. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **Squarespace Commerce** Squarespace Commerce is a website builder, blogging platform, hosting service, commerce platform, and domain...](https://apiant.ai/connections/squarespace-commerce) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into Squarespace Commerce - [ **HubSpot to Squarespace Commerce** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-squarespace-commerce) - [ **Salesforce to Squarespace Commerce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-squarespace-commerce) - [ **Slack to Squarespace Commerce** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-squarespace-commerce) - [ **Google Sheets to Squarespace Commerce** Google Sheets](https://apiant.ai/connect/google-sheets-to-squarespace-commerce) - [ **Gmail to Squarespace Commerce** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-squarespace-commerce) - [ **Google Calendar to Squarespace Commerce** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-squarespace-commerce) Questions ## Help Scout and Squarespace Commerce, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Squarespace Commerce when something happens in Help Scout? Any of Squarespace Commerce's 13 actions, including Create Contact, Update inventory, Fulfill order and Get contact. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Squarespace Commerce to Help Scout? Yes. When something happens in Squarespace Commerce, your agent can act in Help Scout too. This page covers both directions: Squarespace Commerce's triggers and Help Scout's actions are listed here as well. ### ### Do I have to build a connector for Help Scout or Squarespace Commerce? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and Squarespace Commerce without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.