--- title: "Connect Help Scout to Roboflow - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"List Projects\" in Roboflow." canonical: "https://apiant.ai/connect/help-scout-to-roboflow" --- # Connect Help Scout to Roboflow When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **List Projects** in [Roboflow](https://apiant.ai/connections/roboflow). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions Roboflow **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and Roboflow to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in Roboflow - When **New Conversation** in Help Scout then **List Projects** in Roboflow - When **New Customer** in Help Scout then **Add Image** in Roboflow Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and Roboflow ## Triggers and actions 4 triggers · 28 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Add Image** Adds an image hosted at a public URL to a Roboflow project's dataset. - Action **CLIP Similarity** Scores how similar an image or text is to each of a list of text or image prompts, using OpenAI's CLIP model on Roboflow's hosted inference. - Action **Delete Image** Removes one or more images from a Roboflow project (dataset). - Action **Get Image** Get a single image's metadata by id. - Action **Infer Classification** Runs a trained Roboflow classification model on an image at a public web address and returns the predicted classes with their confidence scores. - Action **Infer Instance Segmentation** Runs a trained Roboflow instance segmentation model on an image at a public URL and returns each detected object with its class, confidence, bounding box and mask outline. - Action **Infer Object Detection** Runs a trained Roboflow object detection model on an image at a public URL and returns every object found, with its class, confidence and bounding box. - Action **List Images** Lists the images in a Roboflow project, optionally filtered by tag, class, batch or annotation job, or ranked by similarity to a text prompt or another image. - Action **List Projects** Lists all projects in a Roboflow workspace. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **Roboflow** Roboflow is an end to end suite of computer vision tools.](https://apiant.ai/connections/roboflow) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into Roboflow - [ **Notion to Roboflow** A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.](https://apiant.ai/connect/notion-to-roboflow) - [ **Buy Me a Coffee to Roboflow** A free, fast, and beautiful way to fund your creativity.](https://apiant.ai/connect/buy-me-a-coffee-to-roboflow) - [ **Glimpse to Roboflow** Glimpse is a competitive intelligence platform that monitors competitors across pricing changes, job...](https://apiant.ai/connect/glimpse-to-roboflow) - [ **HubSpot to Roboflow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-roboflow) - [ **Salesforce to Roboflow** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-roboflow) - [ **Slack to Roboflow** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-roboflow) Questions ## Help Scout and Roboflow, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Roboflow when something happens in Help Scout? Any of Roboflow's 9 actions, including Add Image, CLIP Similarity, Get Image and Infer Classification. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Roboflow to Help Scout? Roboflow has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads Roboflow's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or Roboflow? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and Roboflow without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.