--- title: "Connect Help Scout to Razorpay - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Add customer\" in Razorpay." canonical: "https://apiant.ai/connect/help-scout-to-razorpay" --- # Connect Help Scout to Razorpay When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Add customer** in [Razorpay](https://apiant.ai/connections/razorpay). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions Razorpay **27** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and Razorpay to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in Razorpay - When **New Conversation** in Help Scout then **Add customer** in Razorpay - When **New Customer** in Help Scout then **Update customer** in Razorpay Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and Razorpay ## Triggers and actions 4 triggers · 46 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Add customer** Creates a customer in Razorpay with a name, contact details and optional notes. - Action **Add invoice** Creates a Razorpay invoice for an existing customer or new customer details, with the line items to bill, and returns the invoice with its payment link. - Action **Add order** Creates a Razorpay order for a given amount and currency, which a customer payment can then be made against. - Action **Add plan** Creates a subscription plan in Razorpay with a billing period, interval and item price. - Action **Add refund** Creates a refund for a captured Razorpay payment, for the full amount or a partial amount. - Action **Add subscription** Creates a Razorpay subscription for a plan, optionally with add-ons, an offer and customer notification details. - Action **Capture payment** Captures an authorized payment, changing its status from authorized to captured. - Action **Get customer** Returns a Razorpay customer's details by customer ID. - Action **Get invoice** Returns the full details of a Razorpay invoice by its ID, including customer details, line items, amounts and payment status. - Action **Get order** Returns the details of a Razorpay order by its ID, including amount, amount paid, status and notes. - Action **Get payment** Returns the details of a Razorpay payment by its ID, including amount, status, method and notes. - Action **Get payment link** Returns the details of a payment link (standard or UPI), including its amount, status, customer and payments. - Action **Get plan** Returns the details of a subscription plan, including its billing period, interval and item pricing. - Action **Get refund** Returns a single refund by its ID, including amount, status, payment and notes. - Action **Get settlement** Returns the details of a single settlement, including amount, fees, tax, status and bank reference. - Action **Get subscription** Returns a Razorpay subscription by its ID, including its plan, status, billing cycle counts and notes. - Action **List customers** Returns the customers in your Razorpay account (up to 100). - Action **List invoices** Returns the invoices in your Razorpay account, optionally narrowed to one customer, payment, receipt number or subscription. - Action **List orders** Returns the orders in your Razorpay account, optionally filtered by receipt, authorization state or creation date range. - Action **List payment links** Returns the Standard and UPI Payment Links in your Razorpay account, optionally filtered by payment ID or reference ID. - Action **List payments** Returns the payments on your Razorpay account, optionally limited to a creation date range. - Action **List plans** Returns the subscription plans in your Razorpay account, optionally limited to a creation date range. - Action **List refunds** Returns the refunds on your Razorpay account, optionally limited to a creation date range. - Action **List settlements** Returns the settlements made to your bank account, optionally limited to a date range (up to 100 most recent). - Action **List subscriptions** Returns the subscriptions in your Razorpay account, optionally filtered by plan and creation date. - Action **Update customer** Updates an existing customer's name, email or phone number. - Action **Update payment** Updates the notes on a Razorpay payment and returns the updated payment. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **Razorpay** Razorpay is India’s first full-stack financial solutions company.](https://apiant.ai/connections/razorpay) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into Razorpay - [ **HubSpot to Razorpay** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-razorpay) - [ **Salesforce to Razorpay** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-razorpay) - [ **Slack to Razorpay** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-razorpay) - [ **Google Sheets to Razorpay** Google Sheets](https://apiant.ai/connect/google-sheets-to-razorpay) - [ **Gmail to Razorpay** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-razorpay) - [ **Google Calendar to Razorpay** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-razorpay) Questions ## Help Scout and Razorpay, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Razorpay when something happens in Help Scout? Any of Razorpay's 27 actions, including Update customer, Update payment, Add customer and Add invoice. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Razorpay to Help Scout? Razorpay has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads Razorpay's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or Razorpay? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and Razorpay without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.