Integration
Connect Help Scout to Pickaxe
When New Conversation fires in Help Scout, your agent runs Create Document in Pickaxe. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Pickaxe to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout can start in Pickaxe
When New Conversation in Help Scout
then Create Document in Pickaxe
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Pickaxe
Triggers and actions 4 triggers · 37 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- Connect Document
Connect a document to a Pickaxe or User.
- Create Access Group
Create a new access group.
- Create Document
Create a new document with the provided details.
- Create User
Create a new document with the provided details.
- Delete Access Group
Delete an access group, or reassign links and users before deleting it.
- Delete Document
Delete a specific document by its ID.
- Delete User
Delete a specific user by their email.
- Disconnect Document
Detach a document from a Pickaxe or User.
- Find Access Group
Retrieve a specific access group by its ID.
- Find Access Groups
List all access groups for a studio workspace.
- Find Document by ID
Retrieve a specific document by its ID.
- Find Documents
Finds knowledge base documents whose name or title contains the given text.
- Find User by Email
Retrieve a specific user by their email.
- Find Users
List all users with optional pagination.
- Preview Delete Access Group
Preview the impact of deleting an access group.
- Remove Access Group Links
Remove access groups from deployments or portals, or remove resources from an access group.
- Update Access Group
Update an existing access group.
- Update User
Update a specific user by their email.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and Pickaxe, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pickaxe when something happens in Help Scout?
Any of Pickaxe's 18 actions, including Create Access Group, Create Document, Create User and Update Access Group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pickaxe to Help Scout?
Pickaxe has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads Pickaxe's API documentation and adds it.
Do I have to build a connector for Help Scout or Pickaxe?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.