Connect Help Scout and Orderspace

Both apps 52Help Scout 23Orderspace 29

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Trigger
  New Customer

  Triggers when a new customer is created in Orderspace.

• Trigger
  New Dispatch

  Triggers when items on an Orderspace order are dispatched.

• Trigger
  New Invoice

  Triggers when an invoice is created in Orderspace.

• Trigger
  New Order

  Triggers when a new order is placed in Orderspace.

• Trigger
  New Payment

  Triggers when a payment is made or recorded on an Orderspace invoice.

• Trigger
  New Product

  Triggers when a new product is created in Orderspace.

• Trigger
  Updated Customer

  Triggers when a customer is updated in Orderspace, returning the customer record with the updates applied.

• Trigger
  Updated Inventory Level

  Triggers when the stock on hand or available quantity of a product variant changes in Orderspace.

• Trigger
  Updated Order

  Triggered when an order is changed. Watches the 200 most recently created orders.

• Trigger
  Updated Product

  Triggers when a product is updated in Orderspace, returning the product with the updates applied.

• Action
  Add invoice

  Creates an invoice in Orderspace for one or more of a customer's orders.

• Action
  Add product

  Creates a new product with its variants, prices and categories in Orderspace.

• Action
  Create Customer

  Creates a new customer (a company that places orders) in Orderspace, with its buyer login, contact emails and address.

• Action
  Create Dispatch

  Creates a dispatch for an order, marking the given items as shipped and reducing stock on hand. The order becomes fulfilled once all its items are dispatched.

• Action
  Create Order

  Creates an order for an existing customer, with product, custom and shipping lines.

• Action
  Delete customer

  Deletes a customer from your Orderspace site.

• Action
  Delete order

  Deletes an order in Orderspace.

• Action
  Delete product

  Deletes a product (and its variants) from your Orderspace catalog.

• Action
  Get customer

  Returns a single Orderspace customer by its ID, including buyers, addresses, email addresses and assigned price list, payment terms and customer group.

• Action
  Get dispatch

  Returns a single dispatch (the fulfilled items of an order) by its ID, including shipping address and dispatch lines.

• Action
  Get invoice

  Returns a single invoice by its ID, including its lines, orders, billing address and payments.

• Action
  Get order

  Returns a single Orderspace order by its ID, including customer details, addresses, order lines and totals.

• Action
  Get product

  Returns a single product by its ID, including its variants, prices, categories and images.

• Action
  List customers

  Returns a list of customers, most recently created first, optionally filtered by company name, buyer email, status, reference, payment terms, group or price list.

• Action
  List inventory levels

  Returns stock levels (on hand and available quantities) for product variants, optionally filtered by product, SKU, or created/updated date.

• Action
  List orders

  Returns orders from your Orderspace site, most recently created first, optionally filtered by date, number, status, reference, customer or standing order.

• Action
  Update customer

  Updates an existing Orderspace customer. Fields left blank keep their current values.

• Action
  Update Inventory Level

  Sets the on-hand or available stock quantity for a product variant, identified by its SKU.

• Action
  Update product

  Updates an existing product in Orderspace, including its details, variants, categories and images. Fields left blank stay unchanged.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.