--- title: "Connect Help Scout to OpenRegister - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Get Company Contact Information\" in OpenRegister." canonical: "https://apiant.ai/connect/help-scout-to-openregister" --- # Connect Help Scout to OpenRegister When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Get Company Contact Information** in [OpenRegister](https://apiant.ai/connections/openregister). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions OpenRegister **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and OpenRegister to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in OpenRegister - When **New Conversation** in Help Scout then **Get Company Contact Information** in OpenRegister - When **New Customer** in Help Scout then **Find Company by Name** in OpenRegister Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and OpenRegister ## Triggers and actions 4 triggers · 33 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Find Company by Name** Returns German companies whose current or historical registered name matches the specified name. - Action **Find Company by URL** Finds the German company behind a website URL and returns its company ID plus the email, phone and VAT ID found on the site. - Action **Find Insolvency Proceedings** Returns German insolvency proceedings (companies and natural persons) that match a free-text search and/or structured filters. - Action **Find People by Name** Returns people from the German commercial register whose name matches the search text, optionally narrowed by city, date of birth or active status. - Action **Get Company Contact Information** Retrieve contact information for a German company: email, phone, VAT ID and the source web page. - Action **Get Company Details** Returns the full register record of a German company by its OpenRegister ID. - Action **Get Company Financials** Retrieves a company's published financial reports (balance sheets and income statements) and key financial indicators from the Bundesanzeiger. - Action **Get Company Historical Owners** Retrieves the full ownership history of a German company (GmbH only) across every shareholder list it has filed. - Action **Get Company Holdings** Retrieves the list of companies that a German company owns or has stakes in, including relation type and share amounts. Costs 10 OpenRegister credits per call. - Action **Get Company Owners** Retrieves the shareholders and owners of a German company, with their ownership percentages, nominal shares and register roles. - Action **Get Company Ubos** Retrieves the Ultimate Beneficial Owners (natural persons who ultimately own or control the company) of a German company, calculated across the full ownership chain. Costs 25 OpenRegister credits per call. - Action **Get Insolvency Proceeding** Retrieve the full record of a single German insolvency proceeding, including its status, debtor, administrator, deadlines, distribution figures and complete event history. - Action **Get Person Details** Retrieve detailed information about a person listed in the German commercial register: name, date of birth, age, city, and their current and past management positions across companies. - Action **Get Person Holdings** Retrieve the company holdings (ownership stakes) associated with a specific person by person id. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **OpenRegister** OpenRegister is a tool which allows you to search for companies, retrieve company information, financials...](https://apiant.ai/connections/openregister) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into OpenRegister - [ **Easy Redmine to OpenRegister** Project management platform combining Gantt/Agile planning, resource management, time tracking, and helpdesk...](https://apiant.ai/connect/easy-redmine-to-openregister) - [ **HubSpot to OpenRegister** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-openregister) - [ **Salesforce to OpenRegister** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-openregister) - [ **Slack to OpenRegister** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-openregister) - [ **Google Sheets to OpenRegister** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-openregister) - [ **Gmail to OpenRegister** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-openregister) Questions ## Help Scout and OpenRegister, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in OpenRegister when something happens in Help Scout? Any of OpenRegister's 14 actions, including Find Company by Name, Find Company by URL, Find Insolvency Proceedings and Find People by Name. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from OpenRegister to Help Scout? OpenRegister has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads OpenRegister's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or OpenRegister? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and OpenRegister without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.