# Connect Help Scout and Ninja Forms When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Update Submission** in [Ninja Forms](https://apiant.ai/connections/ninja-forms), or **New Submission** in Ninja Forms to **Add Customer Email** in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions Ninja Forms **1** trigger Ninja Forms **5** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and Ninja Forms to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout and Ninja Forms can do together ### From Help Scout to Ninja Forms - When **New Conversation** in Help Scout then **Update Submission** in Ninja Forms - When **New Customer** in Help Scout then **Get Form Fields** in Ninja Forms ### From Ninja Forms to Help Scout - When **New Submission** in Ninja Forms then **Add Customer Email** in Help Scout - When **New Submission** in Ninja Forms then **Create Customer** in Help Scout Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and Ninja Forms ## Triggers and actions 5 triggers · 24 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Trigger **New Submission** Triggers when a new submission arrives on the chosen Ninja Forms form. - Action **Delete Submission** Deletes a Ninja Forms submission (moves it to the trash). - Action **Get Form Fields** Returns the fields on one Ninja Forms form, with each field's id, label and type. - Action **List Forms** Returns every Ninja Forms form on the site with its id and title. - Action **List Submissions** Returns the submissions on one Ninja Forms form, with each submission's id, date and field values keyed by field key. - Action **Update Submission** Changes the value of one field on an existing Ninja Forms submission. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **Ninja Forms** Ninja Forms is the easiest and most flexible WordPress Form builder.](https://apiant.ai/connections/ninja-forms) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Typeform** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/help-scout-to-typeform) ## More into Ninja Forms - [ **HubSpot to Ninja Forms** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ninja-forms) - [ **Google Sheets to Ninja Forms** Google Sheets](https://apiant.ai/connect/google-sheets-to-ninja-forms) - [ **Gmail to Ninja Forms** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ninja-forms) - [ **Google Calendar to Ninja Forms** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ninja-forms) - [ **Google Drive to Ninja Forms** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-ninja-forms) - [ **Mailchimp to Ninja Forms** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-ninja-forms) Questions ## Help Scout and Ninja Forms, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Ninja Forms when something happens in Help Scout? Any of Ninja Forms's 5 actions, including Update Submission, Get Form Fields, List Forms and List Submissions. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Ninja Forms to Help Scout? Yes. When something happens in Ninja Forms, your agent can act in Help Scout too. This page covers both directions: Ninja Forms's triggers and Help Scout's actions are listed here as well. ### ### Do I have to build a connector for Help Scout or Ninja Forms? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.