--- title: "Connect Help Scout and MemberSpace - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"List member events\" in MemberSpace." canonical: "https://apiant.ai/connect/help-scout-to-memberspace" --- # Connect Help Scout and MemberSpace When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **List member events** in [MemberSpace](https://apiant.ai/connections/memberspace), or **Created Member Profile** in MemberSpace to **Add Customer Email** in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions MemberSpace **5** triggers MemberSpace **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and MemberSpace to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout and MemberSpace can do together ### From Help Scout to MemberSpace - When **New Conversation** in Help Scout then **List member events** in MemberSpace - When **New Customer** in Help Scout then **Find Member** in MemberSpace ### From MemberSpace to Help Scout - When **Created Member Profile** in MemberSpace then **Add Customer Email** in Help Scout - When **New member event** in MemberSpace then **Create Customer** in Help Scout Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and MemberSpace ## Triggers and actions 9 triggers · 29 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Trigger **Canceled Membership** Triggers when a member cancels a membership plan (sets it to cancel) or a plan is removed from a member. - Trigger **Created Member Profile** Triggers when a new member signs up on your MemberSpace site, returning the member's profile. - Trigger **New member event** Triggers when a new activity event is recorded for a member, such as a log in, plan added, plan upgraded or card updated. - Trigger **New Membership** Triggers when a member is enrolled on a plan in your MemberSpace site, returning the new membership with its plan, status and billing details. - Trigger **Updated Member Profile** Triggers when a member's profile changes — their name, email, status, profile image or custom signup field answers. - Action **Find Member** Returns up to 100 members on your MemberSpace site that match the email, name, status, signup date or custom signup field answer you specify. - Action **Get plan** Returns a single membership plan from your MemberSpace site, including its name, status, type, pricing and expiration settings. - Action **List content views** Returns records of members viewing your Content Library content, optionally filtered by member, content item and view date. - Action **List coupon redemptions** Returns the members who redeemed a coupon, most recent first, with the membership and plan it was applied to. - Action **List coupons** Returns the discount coupons on your MemberSpace site, ordered by id. Optionally narrow the list to coupons with a specific code. - Action **List custom signup fields** Returns the custom signup fields defined on your MemberSpace site, including each field's id. - Action **List member events** Returns activity events recorded for your members, such as logins, plan changes and charges, optionally filtered by member, event type and date range. - Action **List memberships** Returns the memberships on your MemberSpace site, optionally filtered by plan, member, status, and creation, renewal or expiration date. - Action **List plans** Returns the active (non-archived) membership plans on your MemberSpace site, optionally filtered by plan type and status. - Action **List sites** Returns the MemberSpace sites your API key can access, with each site's name, domain, currency, locale and member counts. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **MemberSpace** MemberSpace allows you to turn any part of your website into members-only with just a few clicks.](https://apiant.ai/connections/memberspace) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into MemberSpace - [ **HubSpot to MemberSpace** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-memberspace) - [ **Google Sheets to MemberSpace** Google Sheets](https://apiant.ai/connect/google-sheets-to-memberspace) - [ **Gmail to MemberSpace** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-memberspace) - [ **Google Calendar to MemberSpace** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-memberspace) - [ **Google Drive to MemberSpace** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-memberspace) - [ **Mailchimp to MemberSpace** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-memberspace) Questions ## Help Scout and MemberSpace, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in MemberSpace when something happens in Help Scout? Any of MemberSpace's 10 actions, including Find Member, Get plan, List content views and List coupon redemptions. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from MemberSpace to Help Scout? Yes. When something happens in MemberSpace, your agent can act in Help Scout too. This page covers both directions: MemberSpace's triggers and Help Scout's actions are listed here as well. ### ### Do I have to build a connector for Help Scout or MemberSpace? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and MemberSpace without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.