Connect Help Scout to Mailercloud

Both apps 41Help Scout 23Mailercloud 18

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

• Action
  Add contact
• Action
  Add Contact to List

  Adds a new contact to the selected Mailercloud list's.

• Action
  Add property

  Create Property (custom contact property), Custom Properties section.

• Action
  Add Tags to Contact

  Adds one or more existing tags to a contact.

• Action
  Create List

  Creates a new contact list in your Mailercloud account.

• Action
  Create or Update Contact (Upsert)

  Creates a contact, or updates it if one with the same email already exists — in a single step.

• Action
  Create Tag

  Creates a new tag in your Mailercloud account.

• Action
  Delete Tag

  Deletes a tag from your Mailercloud account.

• Action
  Get contact

  /v1/contacts/{id} (Get Contact Details).

• Action
  Get list

  /v1/list/{id} (Get Single List Details).

• Action
  List contacts

  /v1/contacts/search (Get Contacts in a List); lists contacts of a list with pagination.

• Action
  List lists

  /v1/lists/search (List Lists); paginated.

• Action
  List properties

  List Property (contact properties), Custom Properties section.

• Action
  List tags

  Lists the tags in your Mailercloud account (first 100), optionally filtered by name.

• Action
  Remove Tags From Contact

  Removes one or more tags from an existing contact. Use this because updating a contact only adds tags and never removes them.

• Action
  Update Contact

  Update a existing contact in your account.

• Action
  Update List

  Renames an existing contact list.

• Action
  Update Tag

  Renames an existing tag.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.