--- title: "Connect Help Scout and LoginRadius - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Login with email\" in LoginRadius." canonical: "https://apiant.ai/connect/help-scout-to-loginradius" --- # Connect Help Scout and LoginRadius When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Login with email** in [LoginRadius](https://apiant.ai/connections/loginradius), or **New Email Added** in LoginRadius to **Add Customer Email** in Help Scout. Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions LoginRadius **11** triggers LoginRadius **9** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and LoginRadius to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout and LoginRadius can do together ### From Help Scout to LoginRadius - When **New Conversation** in Help Scout then **Login with email** in LoginRadius - When **New Customer** in Help Scout then **Resend verification email** in LoginRadius ### From LoginRadius to Help Scout - When **New Email Added** in LoginRadius then **Add Customer Email** in Help Scout - When **New Registration** in LoginRadius then **Create Customer** in Help Scout Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and LoginRadius ## Triggers and actions 15 triggers · 28 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Trigger **Account Blocked** Triggers when a customer is blocked. - Trigger **Account Delete** Triggers when an account is deleted. - Trigger **Email Verified** Triggers when a customer completes Email Verification. - Trigger **New Email Added** Triggers when a customer adds a new Email. - Trigger **New Registration** Triggers when a customer registers. - Trigger **Password Changed** Triggers when a customer changes their password. - Trigger **Password Reset** Triggers when a customer resets their password. - Trigger **Password Set** Triggers when the password is set on an account. - Trigger **Roles Assigned** Triggers when roles are assigned to a customer. - Trigger **Roles Unassigned** Triggers when roles are unassigned from a customer. - Trigger **UserName Set** Triggers when a UserName is set on an account. - Action **Add account** Register a new standard identity user account by email and password (Auth User Registration by Email). - Action **Delete account** Deletes a LoginRadius customer account by its UID. - Action **Get account** Retrieves the full profile of a LoginRadius user account by its UID. - Action **Login with email** Authenticates a user with their email and password and returns an access token plus the user's profile. - Action **Login with username** Signs a user in with their username and password and returns an access token plus their profile. - Action **Remove email** Removes an email address from a LoginRadius user account, identified by the account's UID. - Action **Resend verification email** Resends the verification email to a user so they can confirm their email address. - Action **Update account** Updates an existing LoginRadius account's profile by its UID. - Action **Verify email** Verifies a user's email address using the verification token LoginRadius sent in the verification email. Returns the user's profile when auto login after email verification is enabled in the Admin Console. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **LoginRadius** LoginRadius is a Customer Identity Management (cIAM) platform that allows you to easily manage your customer...](https://apiant.ai/connections/loginradius) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into LoginRadius - [ **HubSpot to LoginRadius** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-loginradius) - [ **Google Sheets to LoginRadius** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-loginradius) - [ **Gmail to LoginRadius** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-loginradius) - [ **Google Calendar to LoginRadius** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-loginradius) - [ **Google Drive to LoginRadius** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-loginradius) - [ **QuickBooks Online to LoginRadius** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-loginradius) Questions ## Help Scout and LoginRadius, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LoginRadius when something happens in Help Scout? Any of LoginRadius's 9 actions, including Update account, Add account, Get account and Login with email. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LoginRadius to Help Scout? Yes. When something happens in LoginRadius, your agent can act in Help Scout too. This page covers both directions: LoginRadius's triggers and Help Scout's actions are listed here as well. ### ### Do I have to build a connector for Help Scout or LoginRadius? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and LoginRadius without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.