--- title: "Connect Help Scout to Iucto - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Add customer\" in Iucto." canonical: "https://apiant.ai/connect/help-scout-to-iucto" --- # Connect Help Scout to Iucto When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Add customer** in [Iucto](https://apiant.ai/connections/iucto). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions Iucto **25** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and Iucto to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in Iucto - When **New Conversation** in Help Scout then **Add customer** in Iucto - When **New Customer** in Help Scout then **Add issued invoice** in Iucto Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and Iucto ## Triggers and actions 4 triggers · 44 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Add attachment** Uploads a file (up to 5 MB) and attaches it to an iÚčto document or contact. - Action **Add bank transaction** Imports a new bank transaction into iÚčto. iÚčto automatically tries to match it with existing documents by variable symbol and amount. - Action **Add customer** /customer - create an address-book customer. - Action **Add issued credit note** /creditnote_issued - create a credit note. - Action **Add issued invoice** /invoice_issued - create an issued invoice. - Action **Add issued proforma invoice** Creates an issued proforma (advance) invoice in iÚčto. The invoice must have at least one item. - Action **Add price list item** /price_list - create a price list item. - Action **Add received invoice** /invoice_received - create a received invoice. - Action **Add received payment** /payment_received - record a received payment. - Action **Add supplier** Adds a supplier to the iÚčto address book. - Action **Delete customer** Deletes a customer from the iÚčto address book. Fails if the customer is linked to an invoice, payment or other record. - Action **Delete issued invoice** Deletes an issued invoice. Invoices linked to another record, in a closed accounting/VAT period, or sent to EET cannot be deleted. - Action **Get attachment** Returns one file attachment: its name, type and size. - Action **Get customer** Retrieves the full detail of one customer, including address and invoicing preferences. - Action **Get issued credit note** Returns one issued credit note with its number, total and line items. - Action **Get issued invoice** Retrieves the details of an issued invoice by its ID. - Action **Get issued invoice PDF** Downloads the PDF of an issued invoice. - Action **Get issued proforma invoice** Returns one issued proforma invoice with its number, total and line items. - Action **List bank accounts** Lists the bank accounts set up in the iÚčto company. - Action **List customers** Returns all customers in the iÚčto address book, optionally narrowed by name, company ID, email, VAT ID, phone, bank account, customer group or external code. - Action **List price list items** Lists the items in your iÚčto price list, including hidden ones, optionally filtered by stock tracking, bar code or external code. - Action **List suppliers** Lists suppliers in the iÚčto address book, optionally filtered by name, IČO, email, DIČ, VAT-payer status, phone, bank account, supplier group or external code. - Action **Send issued invoice by email** Sends an issued invoice by email to the given recipients with a link to the invoice, optionally attaching the invoice PDF and delivery note PDF. - Action **Update customer** Updates an existing customer in iÚčto. The customer record is overwritten with the values supplied. - Action **Update issued invoice** Overwrites an issued invoice in iÚčto with the values supplied. The whole invoice is replaced, so supply every required field and the complete list of items. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **Iucto** Czech online accounting/invoicing app with a REST API for automating document processing](https://apiant.ai/connections/iucto) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into Iucto - [ **HubSpot to Iucto** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-iucto) - [ **Salesforce to Iucto** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-iucto) - [ **Slack to Iucto** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-iucto) - [ **Google Sheets to Iucto** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-iucto) - [ **Gmail to Iucto** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-iucto) - [ **Google Calendar to Iucto** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-iucto) Questions ## Help Scout and Iucto, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Iucto when something happens in Help Scout? Any of Iucto's 25 actions, including Add received invoice, Add received payment, Send issued invoice by email and Update customer. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Iucto to Help Scout? Iucto has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads Iucto's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or Iucto? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and Iucto without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.