Integration
Connect Help Scout to Ideal Postcodes
When New Conversation fires in Help Scout, your agent runs Verify Email in Ideal Postcodes. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Ideal Postcodes to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout can start in Ideal Postcodes
When New Conversation in Help Scout
then Verify Email in Ideal Postcodes
When New Customer in Help Scout
then Cleanse address in Ideal Postcodes
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Ideal Postcodes
Triggers and actions 4 triggers · 27 actions
Trigger
New ConversationPolls for newly created conversations across mailboxes.
Trigger
New CustomerPolls for newly created customers.
Trigger
New MailboxPolls for newly created mailboxes.
Trigger
New UserPolls for newly added users (team members).
Action
Add Customer EmailAdd an email address to a customer.
Action
Create CustomerCreate a new customer record.
Action
Create NoteAdd an internal note thread to a conversation.
Action
Create Thread (Reply)Add a reply thread to an existing conversation.
Action
Delete ConversationDelete a conversation by ID.
Action
Get ConversationRetrieve a single conversation by ID.
Action
Get CustomerRetrieve a single customer by ID.
Action
Get MailboxRetrieve a single mailbox by ID.
Action
Get UserRetrieve a single user by ID.
Action
List ConversationsList conversations, optionally filtered by mailbox, status, tag, or query.
Action
List Conversation ThreadsList all threads on a conversation.
Action
List CustomersList customers, optionally filtered by email, mailbox, or query.
Action
List MailboxesList all mailboxes in the account.
Action
List Mailbox FoldersList the folders within a mailbox.
Action
List TagsList all tags in the account.
Action
List UsersList all users (team members) in the account.
Action
Update ConversationUpdate a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
Action
Update Conversation TagsReplace the tags on a conversation.
Action
Update CustomerUpdate a customer's profile fields.
Action
Cleanse addressReturns the closest matching standardised address for a freeform address, with a confidence score and match levels for each address element.
Action
Find addresses by queryReturns address suggestions matching a partial address, ordered by relevance, with optional filters and biases by postcode, town, region or location.
Action
Find placesReturns up to 10 place suggestions (countries, administrative areas, towns) matching a search query, each with an id that can be resolved to the full place.
Action
List addresses by postcodeReturns every address registered at a postcode (UK, Ireland, Netherlands or Singapore).
Action
Validate Phone NumberValidates a phone number and returns its country, national and international formats, and its original (and optionally current) carrier.
Action
Validate UK AddressChecks a freeform UK address against the UK address database and returns the closest matching standardised address with a confidence score and per-element match levels.
Action
Verify EmailChecks whether an email address is deliverable and reports whether it is disposable, a free provider, a role address or on a catch-all domain.
Action
Verify US AddressVerifies a US address against the USPS address dataset and returns the closest matching standardised address with confidence and match-level indicators.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Help Scout
Help Scout to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Help Scout to StripeStripe is a payment processing platform for online businesses.
Help Scout to JIRAAtlassian JIRA Cloud — issue tracking and project management.
Help Scout to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
Help Scout to SendGridSendGrid by Twilio — email delivery and marketing platform.
Help Scout to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
More into Ideal Postcodes
HubSpot to Ideal PostcodesHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Ideal PostcodesSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Ideal PostcodesSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Ideal PostcodesGoogle Sheets
Gmail to Ideal PostcodesGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Ideal PostcodesGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Help Scout and Ideal Postcodes, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ideal Postcodes when something happens in Help Scout?
Any of Ideal Postcodes's 8 actions, including Cleanse address, Find addresses by query, Find places and List addresses by postcode. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ideal Postcodes to Help Scout?
Ideal Postcodes has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads Ideal Postcodes's API documentation and adds it.
Do I have to build a connector for Help Scout or Ideal Postcodes?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.