--- title: "Connect Help Scout to eBird - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Find adjacent regions\" in eBird." canonical: "https://apiant.ai/connect/help-scout-to-ebird" --- # Connect Help Scout to eBird When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Find adjacent regions** in [eBird](https://apiant.ai/connections/ebird). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions eBird **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and eBird to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in eBird - When **New Conversation** in Help Scout then **Find adjacent regions** in eBird - When **New Customer** in Help Scout then **Find historic observations on a date** in eBird Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and eBird ## Triggers and actions 4 triggers · 40 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Find adjacent regions** regions bordering the given region (subnational1 level only). - Action **Find historic observations on a date** observations reported for a region on a specific calendar date. - Action **Find hotspots in a region** list of eBird hotspots within a region. - Action **Find nearby hotspots** eBird hotspots near a lat/lng point within a radius. - Action **Find nearby notable observations** recent rare-species sightings near a lat/lng point. - Action **Find nearby observations** recent observations within a radius (lat/lng, dist km) of a point. - Action **Find nearby observations of a species** recent sightings of one species near a lat/lng point. - Action **Find recent notable observations in a region** recent sightings of locally/nationally rare species in a region. - Action **Find recent observations in a region** recent bird observations (default last 14 days) for a region code (country/state/county). - Action **Find recent observations of a species in a region** recent sightings of one species within a region. - Action **Find species list for a region** full list of species ever reported in a region. - Action **Get checklist** full detail of one submitted checklist by its submission id. - Action **Get eBird taxonomy** the full eBird taxonomy (species codes, scientific/common names, categories). - Action **Get hotspot info** details (name, lat/lng, latest observation date, species count) for one hotspot. - Action **Get nearest observations of a species** nearest locations (up to 50km) where a given species was recently seen, relative to a lat/lng. - Action **Get regional statistics for a date** number of checklists/contributors/species for a region on a date. - Action **Get region info** display name and bounding box for a region code. - Action **Get top 100 contributors** top birders/checklist submitters for a region on a date. - Action **List recent checklists** feed of recently submitted checklists for a region. - Action **List sub-regions** child region codes (e.g. states in a country, counties in a state) for a parent region. - Action **List taxonomic groups** species grouped by taxonomic family/group for a given grouping scheme. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **eBird** Retrieve recent or notable birding observations within a region](https://apiant.ai/connections/ebird) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into eBird - [ **Google Calendar to eBird** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ebird) - [ **HubSpot to eBird** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ebird) - [ **Salesforce to eBird** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-ebird) - [ **Slack to eBird** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ebird) - [ **Google Sheets to eBird** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-ebird) - [ **Gmail to eBird** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ebird) Questions ## Help Scout and eBird, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in eBird when something happens in Help Scout? Any of eBird's 21 actions, including Find adjacent regions, Find historic observations on a date, Find hotspots in a region and Find nearby hotspots. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from eBird to Help Scout? eBird has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads eBird's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or eBird? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and eBird without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.