--- title: "Connect Help Scout to Clockodo - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Create Customer\" in Clockodo." canonical: "https://apiant.ai/connect/help-scout-to-clockodo" --- # Connect Help Scout to Clockodo When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Create Customer** in [Clockodo](https://apiant.ai/connections/clockodo). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions Clockodo **29** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and Clockodo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in Clockodo - When **New Conversation** in Help Scout then **Create Customer** in Clockodo - When **New Customer** in Help Scout then **Create Project** in Clockodo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and Clockodo ## Triggers and actions 4 triggers · 48 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Create Absence** Creates an absence (holiday, sick day, home office, overtime reduction and more) for a co-worker in Clockodo. - Action **Create Customer** Creates a new customer in Clockodo with its name, number, color, billing defaults and optional note. - Action **Create Entry** Creates a time entry in Clockodo: a regular time entry for a customer and service, a lump-sum value entry, or a lump-sum service entry. - Action **Create Project** Creates a new project for a customer in Clockodo, with optional number, note, dates, budget and service assignments. Returns the created project. - Action **Create Service** Creates a new service in Clockodo that time entries can be booked against. - Action **Create Subproject** Creates a subproject under an existing project in Clockodo. - Action **Create User** Creates a new co-worker in your Clockodo account with their email, name and role, plus optional team, language, time settings and edit locks. - Action **Delete customer** Deletes a customer from your Clockodo account. - Action **Delete entry** Deletes a time entry from Clockodo. - Action **Delete project** Deletes a project in Clockodo. Optionally checks whether the project could be deleted without deleting it. - Action **Get customer** Returns a single Clockodo customer by its id, including name, number, color, active status and billing defaults. - Action **Get entry** Returns a single Clockodo time or lump-sum entry by its id, including customer, project, service, times, duration and billability. - Action **Get project** Returns a single Clockodo project by its id, including its customer, budget, completion status, dates and assigned services. - Action **Get user** Returns a single Clockodo co-worker by id, including name, email, role, team, time zone and work settings. - Action **List absences** Returns the absences (holidays, sick days, home office and other leave) recorded in Clockodo, optionally filtered by year, co-worker, team, absence type or status. - Action **List customers** Returns the customers in your Clockodo account, optionally filtered by active status or search text and sorted by name, id or status. - Action **List entries** Returns the time and lump-sum entries recorded in Clockodo between a start and end time, optionally filtered by co-worker, customer, project, service, billability or description. - Action **List projects** Returns the projects in your Clockodo account, optionally filtered by customer, active or completed status, or search text. - Action **List services** Returns the services in your Clockodo account, optionally filtered by active status or search text. - Action **List users** Returns the co-workers in your Clockodo account, optionally filtered by active status, team or search text. - Action **Start clock** Starts the Clockodo clock for a customer and service, creating a running time entry. Any clock already running for the user is stopped. - Action **Stop clock** Stops the running Clockodo clock entry and returns the stopped time entry, plus any new entry that was started in its place. - Action **Update Absence** Updates an existing absence (holiday, sick day, home office, etc.) in Clockodo, changing only the details you fill in. Returns the updated absence. - Action **Update Customer** Updates an existing customer in Clockodo, changing only the details you fill in, and returns the updated customer. - Action **Update Entry** Updates an existing Clockodo time or lump-sum entry, changing only the details you fill in, and returns the updated entry. - Action **Update Project** Updates an existing project in Clockodo, changing only the details you fill in, and returns the updated project. - Action **Update Service** Updates an existing service in Clockodo, changing its name, number, note, billing id or active status. Fields left blank keep their current values. - Action **Update Subproject** Updates an existing subproject in Clockodo, such as its name, budget, dates or assigned services. Fields left blank keep their current values. - Action **Update User** Updates an existing co-worker in Clockodo, changing only the details you fill in. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **Clockodo** Clockodo is a time tracking software for teams and individuals, helping you record work hours, manage...](https://apiant.ai/connections/clockodo) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into Clockodo - [ **HubSpot to Clockodo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-clockodo) - [ **Salesforce to Clockodo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-clockodo) - [ **Slack to Clockodo** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-clockodo) - [ **Google Sheets to Clockodo** Google Sheets](https://apiant.ai/connect/google-sheets-to-clockodo) - [ **Gmail to Clockodo** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-clockodo) - [ **Google Calendar to Clockodo** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-clockodo) Questions ## Help Scout and Clockodo, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Clockodo when something happens in Help Scout? Any of Clockodo's 29 actions, including Create Absence, Create Customer, Create Entry and Create Project. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Clockodo to Help Scout? Clockodo has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads Clockodo's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or Clockodo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and Clockodo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.