Integration
Connect Help Scout to BugShot
When New Conversation fires in Help Scout, your agent runs Add Comment to Bug in BugShot. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and BugShot to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout can start in BugShot
When New Conversation in Help Scout
then Add Comment to Bug in BugShot
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and BugShot
Triggers and actions 4 triggers · 32 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Conversation
Retrieve a single conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- Get User
Retrieve a single user by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- Add Comment to Bug
Adds a comment to a bug, optionally tagging users or marking it internal.
- Add Users to Project
Invites a user to a BugShot project by email and assigns them a role.
- Create a Bug
Creates a new bug in a BugShot project status column, with its title, page URL and priority.
- Get All Comments of Bug
Returns all comments on a BugShot bug.
- Get All Users of Project
Returns all users that belong to a BugShot project, with each user's role in it.
- Get Bug
Returns one bug, including its title, description, status and optional screenshots, comments and attachments.
- Get Status of Bug
Returns one status (board column) of a BugShot project, optionally with its bugs.
- Get Whole Project
Returns one project with, optionally, its statuses, bugs, screenshots, markers, attachments, comments and users.
- List Project Invitations
Returns all invitations sent for a BugShot project, including who was invited, their role and the invitation status.
- Search for Bug
Searches your BugShot bugs for the given text and returns the matches.
- Search for Status
Searches the statuses you have access to by text and returns the matching statuses.
- Update Bug Information
Updates a bug's title, description, priority and other details.
- Update Bug Status
Moves a bug to a different status (column) in its BugShot project and returns the updated bug.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and BugShot, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in BugShot when something happens in Help Scout?
Any of BugShot's 13 actions, including Create a Bug, Update Bug Information, Update Bug Status and Add Comment to Bug. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from BugShot to Help Scout?
BugShot has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads BugShot's API documentation and adds it.
Do I have to build a connector for Help Scout or BugShot?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.