--- title: "Connect Help Scout to BrasilAPI - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Get address by CEP\" in BrasilAPI." canonical: "https://apiant.ai/connect/help-scout-to-brasilapi" --- # Connect Help Scout to BrasilAPI When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Get address by CEP** in [BrasilAPI](https://apiant.ai/connections/brasilapi). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions BrasilAPI **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and BrasilAPI to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in BrasilAPI - When **New Conversation** in Help Scout then **Get address by CEP** in BrasilAPI - When **New Customer** in Help Scout then **Get area code info** in BrasilAPI Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and BrasilAPI ## Triggers and actions 4 triggers · 39 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Get address by CEP** Look up a Brazilian postal code (CEP) and return the matching street, neighborhood, city, and state. - Action **Get area code info** Look up a Brazilian telephone area code (DDD) and return its state and covered cities. - Action **Get bank by code** Look up a single Brazilian bank's details by its Central Bank code. - Action **Get book info by ISBN** Look up a book's title, author, and publisher information by its ISBN. - Action **Get company info by CNPJ** Look up complete Brazilian company registration data (status, address, partners, activities) from the Receita Federal by CNPJ number. - Action **Get domain registration info** Look up a.br domain's registration status and expiration date from Registro.br. - Action **Get exchange rate** Get the Central Bank's official exchange rate (buy/sell) for a given currency on a given date. - Action **Get interest rate by index** Get the current value of a Brazilian reference interest/inflation rate (e.g. SELIC, CDI) by its acronym. - Action **Get investment fund info by CNPJ** Look up an investment fund registered with the CVM (securities regulator) by its CNPJ. - Action **Get national holidays by year** List Brazil's national public holidays for a given year. - Action **Get NCM info by code** Look up a Mercosur Common Nomenclature (NCM) tax classification code and return its description. - Action **Get TUSS procedure code info** Look up a TUSS (Unified Terminology for Health Supplies) procedure or item code and return its description. - Action **Get weather forecast by city code** Get the multi-day weather forecast for a Brazilian city from CPTEC by its city code. - Action **List B3 stocks** List publicly traded stock tickers on Brazil's B3 stock exchange. - Action **List banks** List all Brazilian banks registered with the Central Bank, with their codes and names. - Action **List Brazilian states** List Brazil's states (UFs) with their codes and regions, per IBGE. - Action **List currencies** List the foreign currencies available for exchange rate lookups. - Action **List hospitals** List public hospitals registered in Brazil's national health facility registry (CNES). - Action **List municipalities by state** List all municipalities (cities) within a Brazilian state, per IBGE. - Action **List PIX participants** List the financial institutions participating in Brazil's PIX instant payment system. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **BrasilAPI** Community-driven open API for Brazilian public data.](https://apiant.ai/connections/brasilapi) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into BrasilAPI - [ **HubSpot to BrasilAPI** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-brasilapi) - [ **Salesforce to BrasilAPI** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-brasilapi) - [ **Slack to BrasilAPI** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-brasilapi) - [ **Google Sheets to BrasilAPI** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-brasilapi) - [ **Gmail to BrasilAPI** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-brasilapi) - [ **Google Calendar to BrasilAPI** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-brasilapi) Questions ## Help Scout and BrasilAPI, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in BrasilAPI when something happens in Help Scout? Any of BrasilAPI's 20 actions, including Get address by CEP, Get area code info, Get bank by code and Get book info by ISBN. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from BrasilAPI to Help Scout? BrasilAPI has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads BrasilAPI's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or BrasilAPI? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and BrasilAPI without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.