--- title: "Connect Help Scout to Botdog - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Add Contact to a Campaign\" in Botdog." canonical: "https://apiant.ai/connect/help-scout-to-botdog" --- # Connect Help Scout to Botdog When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Add Contact to a Campaign** in [Botdog](https://apiant.ai/connections/botdog). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions Botdog **30** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and Botdog to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in Botdog - When **New Conversation** in Help Scout then **Add Contact to a Campaign** in Botdog - When **New Customer** in Help Scout then **Add leads to blacklist** in Botdog Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and Botdog ## Triggers and actions 4 triggers · 49 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Add blacklist** Creates a new blacklist (suppression list) in Botdog so leads on it are excluded from campaigns. - Action **Add campaign** Creates a new outreach campaign in Botdog, optionally with a start and end date. - Action **Add Contact to a Campaign** Adds one contact to a Botdog campaign by LinkedIn profile URL, with optional name, title, company, location and custom attributes for message personalization. - Action **Add leads to blacklist** Adds up to 100 LinkedIn profiles to a Botdog blacklist so they are excluded from campaigns. Duplicates are skipped. - Action **Add leads to campaign** Adds up to 100 leads to a Botdog campaign in one call, each identified by LinkedIn profile URL. - Action **Add leads to list** Adds up to 100 LinkedIn profiles to a Botdog lead list. Duplicates are skipped. - Action **Add list** Creates a new lead list in Botdog to hold LinkedIn profiles you want to group together. - Action **Add snippet** Creates a reusable message snippet in Botdog — either a static text template or an LLM prompt — for use in campaign messages. - Action **Archive campaign** Archives a Botdog campaign. It disappears from the active list immediately and finishes archiving in the background. - Action **Delete campaign** Deletes a Botdog campaign. It disappears immediately and is removed in the background. - Action **Delete snippet** Deletes one of your own message snippets in Botdog. - Action **Get campaign** Returns one Botdog campaign by id, with its name, status, owner and schedule. - Action **Get campaign sequence** Returns a campaign's sequence — its steps and the branch conditions between them — as configured in the Botdog editor. - Action **Get campaign statistics** Returns a campaign's performance: invitations and messages sent, acceptances, replies, profile visits and the resulting rates. - Action **Get lead** Returns one lead by id, including profile details, campaign status and the lead's full event history. - Action **Get list** Returns one Botdog lead list by id, with its name and lead count. - Action **List campaign leads** Returns the leads in a Botdog campaign, optionally filtered by their campaign status or whether they replied. - Action **List campaigns** Returns the campaigns on the connected Botdog team, optionally filtered by status or owner. - Action **List leads** Returns leads across the Botdog team, optionally narrowed to a campaign or list and filtered by reply, unread or skipped state. - Action **List leads in list** Returns the leads in a Botdog lead list. - Action **List paused campaign activities** Returns which activity types — profile visits, invitations, messages and so on — are currently paused for a Botdog campaign. - Action **List snippets** Returns the message snippets visible to the connected Botdog user, both personal and team-shared. - Action **Pause campaign activities** Pauses specific activity types — profile visits, invitations, messages — on a campaign without pausing the whole campaign. - Action **Remove leads from blacklist** Removes leads from a Botdog blacklist, identified by lead id or LinkedIn profile URL. - Action **Remove leads from list** Removes leads from a Botdog lead list, identified by lead id or LinkedIn profile URL. - Action **Resume campaign activities** Resumes specific activity types on a Botdog campaign that were paused individually. - Action **Stop lead** Stops a lead's campaign sequence so Botdog sends them nothing further. The lead record is kept. - Action **Update campaign** Updates a Botdog campaign's name or schedule. Fields you leave blank keep their current values. - Action **Update lead** Updates a lead's details in Botdog — name, company, status note and custom fields. Fields you leave blank keep their current values. - Action **Update snippet** Updates a Botdog message snippet — its name, body, prompt, shortcut or archived state. Fields you leave blank keep their current values. ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **Botdog** Botdog is a LinkedIn automation tool for sales teams of 1-20.](https://apiant.ai/connections/botdog) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into Botdog - [ **HubSpot to Botdog** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-botdog) - [ **Salesforce to Botdog** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-botdog) - [ **Slack to Botdog** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-botdog) - [ **Google Sheets to Botdog** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-botdog) - [ **Gmail to Botdog** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-botdog) - [ **Google Calendar to Botdog** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-botdog) Questions ## Help Scout and Botdog, answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Botdog when something happens in Help Scout? Any of Botdog's 30 actions, including Update campaign, Update lead, Update snippet and Add blacklist. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Botdog to Help Scout? Botdog has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads Botdog's API documentation and adds it. ### ### Do I have to build a connector for Help Scout or Botdog? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and Botdog without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.