--- title: "Connect Help Scout to Anchor (Agentic Browser Automation) - APIANT.ai" description: "When \"New Conversation\" fires in Help Scout, your agent runs \"Create Task\" in Anchor (Agentic Browser Automation)." canonical: "https://apiant.ai/connect/help-scout-to-anchor-agentic-browser-automation" --- # Connect Help Scout to Anchor (Agentic Browser Automation) When **New Conversation** fires in [Help Scout](https://apiant.ai/connections/help-scout), your agent runs **Create Task** in [Anchor (Agentic Browser Automation)](https://apiant.ai/connections/anchor-agentic-browser-automation). Describe the whole flow and it is built, tested on every scenario and kept running. Help Scout **4** triggers Help Scout **19** actions Anchor (Agentic Browser Automation) **31** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Help Scout and Anchor (Agentic Browser Automation) to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Help Scout can start in Anchor (Agentic Browser Automation) - When **New Conversation** in Help Scout then **Create Task** in Anchor (Agentic Browser Automation) - When **New Customer** in Help Scout then **Agent Task** in Anchor (Agentic Browser Automation) Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Help Scout and Anchor (Agentic Browser Automation) ## Triggers and actions 4 triggers · 50 actions - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. - Action **Agent Task** Starts a natural-language browser agent task asynchronously and returns a workflow ID; fetch the outcome with Agent Task Result. - Action **Agent Task Result** Get the result of an async Agent Task execution. - Action **Copy Selected Text** Copy the currently selected text to the clipboard - Action **Create Browser Session** Start a new browser session with customizable configurations - Action **Create Task** Create a new task or update existing task - Action **Delete Profile** Delete a profile - Action **Delete Task** Soft deletes a task and all its versions. - Action **Deploy Task** Deploy a task version - Action **Drag and Drop** Drag and drop operation in the browser - Action **End All Sessions** Terminates all active browser sessions on the account. - Action **End Browser Session** Terminate a specific browser session - Action **Fetch Webpage** Fetches the fully rendered content of a URL through Anchor's Web Unlocker (stealth browser, residential proxy, automatic CAPTCHA solving), without a browser session. - Action **Get Browser Session** Retrieve details of a specific browser session - Action **Get Clipboard** Get clipboard content - Action **Get Profile** Retrieve details of a specific profile - Action **Get Session Downloads** Get session downloads - Action **Get Session Recordings** Retrieve session recordings - Action **Get Task** Retrieves a task's metadata (name, description, latest version, timestamps) without its code. - Action **Keyboard Shortcut** Send a keyboard shortcut to the browser session - Action **Mouse Click** Click at a given coordinate in the browser - Action **Mouse Double Click** Double click at a given coordinate - Action **Mouse Move** Move mouse cursor - Action **Navigate to URL** Navigate to a URL - Action **Paste Text** Paste text - Action **Perform Web Task** Start an AI-powered web task asynchronously using the Tasks API. Returns task execution information. Check execution results using the task execution history endpoint. - Action **Run Task** Execute a task - Action **Scroll** Scroll the page - Action **Set Clipboard** Set clipboard content - Action **Take Screenshot** Captures a Chromium screenshot of a webpage (PNG), optionally inside an existing browser session. - Action **Take Session Screenshot** Take a screenshot of current session - Action **Type Text** Type text with keyboard ## Each app on its own - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) - [ **Anchor (Agentic Browser Automation)** Anchor (Agentic Browser Automation) is a cloud infrastructure tool for browser automation and control...](https://apiant.ai/connections/anchor-agentic-browser-automation) Reviews ## What our customers say ## More from Help Scout - [ **Help Scout to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/help-scout-to-hubspot) - [ **Help Scout to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/help-scout-to-stripe) - [ **Help Scout to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/help-scout-to-jira) - [ **Help Scout to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/help-scout-to-zoom) - [ **Help Scout to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/help-scout-to-sendgrid) - [ **Help Scout to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/help-scout-to-klaviyo) ## More into Anchor (Agentic Browser Automation) - [ **HubSpot to Anchor (Agentic Browser Automation)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-anchor-agentic-browser-automation) - [ **Salesforce to Anchor (Agentic Browser Automation)** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-anchor-agentic-browser-automation) - [ **Slack to Anchor (Agentic Browser Automation)** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-anchor-agentic-browser-automation) - [ **Google Sheets to Anchor (Agentic Browser Automation)** Google Sheets](https://apiant.ai/connect/google-sheets-to-anchor-agentic-browser-automation) - [ **Gmail to Anchor (Agentic Browser Automation)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-anchor-agentic-browser-automation) - [ **Google Calendar to Anchor (Agentic Browser Automation)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-anchor-agentic-browser-automation) Questions ## Help Scout and Anchor (Agentic Browser Automation), answered ### ### What can start an automation from Help Scout? Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Anchor (Agentic Browser Automation) when something happens in Help Scout? Any of Anchor (Agentic Browser Automation)'s 31 actions, including Create Browser Session, Create Task, Agent Task and Agent Task Result. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Anchor (Agentic Browser Automation) to Help Scout? Anchor (Agentic Browser Automation) has no triggers in the catalog today, so automations start in Help Scout. If you need the other direction, ask: your agent reads Anchor (Agentic Browser Automation)'s API documentation and adds it. ### ### Do I have to build a connector for Help Scout or Anchor (Agentic Browser Automation)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Help Scout and Anchor (Agentic Browser Automation) without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.