--- title: "Connect Hellotracks and User.com - APIANT.ai" description: "When \"Alert triggered\" fires in Hellotracks, your agent runs \"Create Event\" in User.com, or \"New Company\" in User.com to \"Add place\" in Hellotracks." canonical: "https://apiant.ai/connect/hellotracks-to-user-com" --- # Connect Hellotracks and User.com When **Alert triggered** fires in [Hellotracks](https://apiant.ai/connections/hellotracks), your agent runs **Create Event** in [User.com](https://apiant.ai/connections/user-com), or **New Company** in User.com to **Add place** in Hellotracks. Describe the whole flow and it is built, tested on every scenario and kept running. Hellotracks **5** triggers Hellotracks **19** actions User.com **3** triggers User.com **4** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Hellotracks and User.com to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Hellotracks runs the jobs and the field team; User.com holds the customer record and the activity history. Joining them means a completed job or a late-arrival alert in Hellotracks shows up as an event on the right person in User.com, and a new user or company in User.com can open a job or a saved place in Hellotracks without anyone retyping an address. Example flows ## What Hellotracks and User.com can do together ### From Hellotracks to User.com - When **Alert triggered** in Hellotracks then **Create Event** in User.com - When **Completed Job** in Hellotracks then **Find User** in User.com ### From User.com to Hellotracks - When **New Company** in User.com then **Add place** in Hellotracks - When **New User** in User.com then **Create Job** in Hellotracks Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Hellotracks and User.com ## Triggers and actions 8 triggers · 23 actions - Trigger **Alert triggered** Fires when a configured alert (late arrival, idle, zone entry/exit, low battery, etc.) triggers. Webhook key alert_triggered via /v1/webhooks or /api/setwebhooks (Hellotracks API). - Trigger **Completed Job** Triggers when a job reaches a completed state. - Trigger **Member clocked in or out** Fires when a worker turns location tracking on (clock-in) or off (clock-out) from the mobile app. Webhook key clock_in_out via /v1/webhooks or /api/setwebhooks (Hellotracks API). - Trigger **New Job** Triggers when a job is created. - Trigger **Updated Job** Triggers when a job is created, assigned, completed, archived, or otherwise updated. - Action **Add member** Create a new team member (worker) account. - Action **Add place** Create a new saved place/geofence. - Action **Archive Job** Archives a job by ID. - Action **Auto-assign jobs** Automatically assign a set of unassigned jobs to available members. - Action **Create Job** Creates or updates a job. If External ID matches an existing job, the existing job is updated. - Action **Delete Job** Deletes a job by ID. - Action **Delete member** Delete a team member account. - Action **Distribute job** Assign/distribute one or more jobs to members for dispatch. - Action **Find Job** Finds a job by External ID. - Action **Find Member** Finds a member by exact email, username, name, or UID. - Action **Generate report** Generate a report (e.g. timesheet/activity) for a date range. - Action **Get company** Get the authenticated company account's profile/settings. - Action **List places** Get the company's saved places/geofences. - Action **Locate member** Get a member's current/last known GPS location. - Action **Optimize route** Compute an optimized route ordering for a member's assigned jobs. - Action **Restore job** Restore a previously archived job. - Action **Update Job** Updates a job by ID. - Action **Update member** Edit an existing team member's fields. - Action **Update place** Edit an existing saved place/geofence. - Trigger **New Company** Triggers when new company instance is created. - Trigger **New Event** Triggered for every new event occurrence. - Trigger **New User** Triggers when new user is created. - Action **Create Event** Create a new event for a specific user. - Action **Create/Update Company** Creates new company instance. - Action **Find Company** Finding an existing company. - Action **Find User** Finds an existing user. ## Each app on its own - [ **Hellotracks** Hellotracks is a field service platform for dispatching jobs, tracking mobile teams, and managing job status.](https://apiant.ai/connections/hellotracks) - [ **User.com** UserEngage is a marketing automation system that connects all data about your customers with all the...](https://apiant.ai/connections/user-com) Reviews ## What our customers say ## More from Hellotracks - [ **Hellotracks to Chartimagegenerator** Edge-rendered chart image API that converts Chart.js configurations into cached PNG/SVG images.](https://apiant.ai/connect/hellotracks-to-chartimagegenerator) - [ **Hellotracks to Sendinblue** Email and SMS marketing platform with CRM and marketing automation, now rebranded as Brevo.](https://apiant.ai/connect/hellotracks-to-sendinblue) - [ **Hellotracks to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hellotracks-to-hubspot) - [ **Hellotracks to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/hellotracks-to-salesforce) - [ **Hellotracks to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/hellotracks-to-slack) - [ **Hellotracks to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/hellotracks-to-mailchimp) ## More into User.com - [ **HubSpot to User.com** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-user-com) - [ **Salesforce to User.com** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-user-com) - [ **Slack to User.com** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-user-com) - [ **Google Sheets to User.com** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-user-com) - [ **Gmail to User.com** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-user-com) - [ **Google Calendar to User.com** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-user-com) Questions ## Hellotracks and User.com, answered ### ### Can a completed job in Hellotracks be written onto the customer record in User.com? Yes. The Completed Job trigger in Hellotracks can run Find User in User.com and then Create Event on that person, so the visit is recorded against the right customer. The agent tests every scenario, including the case where no matching user comes back. ### ### What can a new signup in User.com do inside Hellotracks? The New User trigger can run Create Job in Hellotracks with the address and notes you map across, and New Company can run Add place to save that site as a geofence. Both are built from the listed actions and tested on each scenario before they go live. ### ### What can start an automation from Hellotracks? Any of Hellotracks's 5 triggers in the catalog, including Alert triggered, Completed Job, New Job and Updated Job. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in User.com when something happens in Hellotracks? Any of User.com's 4 actions, including Create Event, Create/Update Company, Find User and Find Company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from User.com to Hellotracks? Yes. When something happens in User.com, your agent can act in Hellotracks too. This page covers both directions: User.com's triggers and Hellotracks's actions are listed here as well. ### ### Do I have to build a connector for Hellotracks or User.com? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Hellotracks and User.com without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.